Failure to Settle in New Starters Is Costing Employers

Staff assessments can show how quickly new workers get up to speed

NEW YORK–(BUSINESS WIRE)–#Questionmark–Firms are struggling to get new joiners off to a flying start and are paying the price with higher staff turnover. Questionmark, the online assessment provider is calling on employers to track whether the information they give staff members in their first few weeks is being retained and utilized.

Good onboarding programs, in which employers help new starters get up to speed, can improve employee retention by as much as 50%¹. However, during the pandemic the need for “remote onboarding” meant 37% of participants reported significant difficulties with the process, according to a survey by hiring software providers, Workable.²

Staff retention and skills shortages are increasingly becoming problems, so ineffective onboarding is not an issue that employers can afford to ignore.

During the onboarding process, employers can use tests to check new starters understand what they need to. They enable both employees and managers to check progress and shape training or learning appropriately.

John Kleeman, Founder of Questionmark, said: “An employee’s first few weeks are crucial and good onboarding should enable them to quickly become a productive member of the team. Yet some 15% of people that leave their job do so in the first 90 days. High-quality onboarding can help tackle that problem.”

Measuring the success of onboarding with staff assessments enables employers to refine and perfect their programs. It also helps identify long-term training needs for the individual and contributes toward a meaningful career development plan.

The Questionmark enterprise-grade platform makes assessment content easy to create and use. The platform automatically marks papers and instantly compiles results. It is easy to spot trends and patterns among new starters. When the stakes are high, a range of anti-cheating measures is also available.

https://www.questionmark.com/sectors-and-uses/post-hire-assessments/

Ends

Notes to editors

About Questionmark

Questionmark unlocks performance through reliable and secure online assessments.

Questionmark provides a secure enterprise-grade assessment platform and professional services to leading organizations around the world, delivered with care and unequalled expertise. Its full-service online assessment tool and professional services help customers to improve their performance and meet their compliance requirements. Questionmark enables organizations to unlock their potential by delivering assessments which are valid, reliable, fair and defensible.

Questionmark offers secure powerful integration with other LMS, LRS and proctoring services making it easy to bring everything together in one place. Questionmark’s cloud-based assessment management platform offers rapid deployment, scalability for high-volume test delivery, 24/7 support, and the peace-of-mind of secure, audited U.S., Australian and European-based data centers.

¹ https://www.urbanbound.com/blog/onboarding-statistics
² https://www.clickboarding.com/impact-of-covid-on-employee-onboarding/

Contacts

For more information:

US: Kristin Bernor, external relations: Kristin.bernor@questionmark.com +1 203.349.6438

UK: Gareth Streeter: gareth.streeter@fourteenforty.uk +44 7734 251 496

Australia and New Zealand: Chelsea Dowd: chelsea.dowd@questionmark.com +61 2 8073 0527