56 Percent of Surveyed HR Executives Cite Lack of Mission Critical Resources to Navigate Future Workplace OutBuro lgbtq professional entreprenuer networking online community gay lesbian transgender queer

56% of Surveyed HR Executives Cite Lack of Mission-Critical Resources to Navigate Future Workplace

National Survey Findings Confirm Most Organizations Embracing Digital Transformation, But Challenges Remain in Managing New Normal of Hybrid Work

HAYWARD, Calif.–(BUSINESS WIRE)–Ripcord, the world’s first robotic digitization company, today announced the release of “The State of Digital in HR Survey” results of more than 800 senior level executives and HR professionals covering the current state of HR practices and documentation. The findings revealed while progress has been made towards businesses embracing digital transformation, resources were named the primary barrier. Most notably the technology sector has experienced significant backlog issues for HR paperwork since the COVID-19 pandemic began.

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The pandemic has upended the workplace in a variety of ways, creating new hybrid and remote workplace models, and causing business executives to accelerate planned workforce investments, such as digitization. Considering this shift, Ripcord asked HR directors, VPs, CHROs, and CPOs about the impact COVID-19 has had on digital initiatives in HR management, particularly how businesses manage documents, data and employee information.

Key Findings

  • Most (71.80%) of respondents have experienced significant backlog issues for HR paperwork since the COVID-19 pandemic began, a situation that might inevitably lead to other business management issues.
    • This is the central issue for nearly all (98%) respondents affiliated with the technology sector, a reflection of tech’s job market which has been dynamically evolving in the past 18+ months with the creation of new remote and hybrid working arrangements, new spending priorities for businesses around IT infrastructure, automation and the huge shift towards e-commerce.
  • A majority (74.78%) reported that the current method for managing HR documents is working, however, one in four (25.22%) admitted they are still struggling to manage documents in a post-pandemic workflow.
  • Two in three respondents (62%) have shifted towards digital-only documentation, however, for approximately 40% respondents paper still holds strong value.
  • Nearly half of the respondents (45.47%) believe they will be fully digital in the next two to five years, while slightly over 1 in 10 (11.68%) think they will rely solely on paper.
  • While advancing digital transformation, lack of resources was the primary barrier for more than half of the respondents (56.02%), followed by technology readiness (48.94%). Budget, however, was named the least significant obstacle (40.62%).

“We know that many enterprises express a desire to go fully digital but still rely heavily on paper-only management tools,” said Kevin Hall, CTO and Co-founder of Ripcord. “There is tremendous opportunity to assist business leaders to kick-start their digital transformation journey and address immediate needs, such as IT infrastructure and document management, to ensure a successful path to digital,” Hall added.

Looking Ahead – Harnessing the Power of Digital Transformation

  • Businesses still struggle with navigating the digital landscape (25%) and there is a greater need for digital solutions to help those enterprises embrace the transition.
  • The time to initiate the process towards digital transformation is now — with the job market trends evolving, the HR documentation backlog will only lead to further business management issues leaving companies behind and affecting their operations and market competitiveness.
  • Reliance on paper-only management solutions will harm the companies’ effectiveness in managing operations and employees as the business world is shifting towards digital tools and new technologies. Hence, digitization experts can help dispel common fears and misconceptions about digitizing efforts.
  • Digitization experts should view themselves as trusted advisors and counselors to help overcome the technology readiness barrier that’s preventing businesses from going digital.

“Companies behind on digital transformation efforts are seeing it impact all aspects of their business, especially human resources,” said Brooke Bento, Chief People Officer & Chief of Staff at Ripcord. “HR professionals are bogged down with a backflow of paperwork from transitioning to a remote or hybrid workforce, and they need more digitization resources. When one area of your HR workflow is struggling, this will inevitably lead to other issues down the road, so it’s important for companies to address this issue now,” Bento added.

The respondents, 50% of which were human resources professionals at the VP level or higher, represented technology (23.60%), followed by retail (14.91%), healthcare (16.65%), manufacturing (13.04%), energy (7.45%), education (11.55%), and the financial (8.57%) sectors. Business sizes ranged from 1-50 and 5,000 and greater, located across the U.S.

For additional survey findings, visit Ripcord’s website here.

About Ripcord

Ripcord is transforming the $62 billion records management, RPA, MPS, and ECM space through robots that scan, index and categorize paper records, making them searchable in the cloud and integrated into existing enterprise systems. Ripcord is based in California. and has raised $65 million from leading investors including Kleiner Perkins, Google Ventures, Baidu, Lux Capital, Silicon Valley Bank, Steve Wozniak, Legend Star, and Icon Ventures. For more information about RIPCORD, visit www.ripcord.com.


Agata Porter


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Asana Named #3 on the 2021 Best Small & Medium Workplaces™ list by Fortune and Great Place to Work®

Fifth consecutive year for Asana in the prestigious top 10 ranking

SAN FRANCISCO–(BUSINESS WIRE)–Asana, Inc. (NYSE: ASAN), a leading work management platform for teams, has been recognized by Fortune and Great Place to Work as one of the Best Small & Medium Workplaces for 2021. Marking the fifth year for Asana in the list’s top ten rankings, the company came in this year at #3.

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“As we continue to navigate the challenges presented by a global pandemic, our commitment to fostering a culture of connection and inclusivity is stronger than ever,” said Anna Binder, Head of People Operations, Asana. “This award is a testament to the people-first culture we’ve created where all Asanas, regardless of location, feel respected, valued and empowered to thrive.”

Asana’s ranking on the Best Small & Medium Workplaces list marks the tenth outstanding honor for Asana’s award-winning culture in 2021, with Asana also recently named as one of Fast Company’s Best Workplaces for Innovators. Earlier this year, Asana was awarded by Fortune Great Place to Work as the #1 Best Workplace in the Bay Area; #1 Best Workplace in Technology; #1 Best Workplace for Millennials; and #14 Best Small Workplace in Ireland. Additionally, Asana was recognized as one of Inc.’s Best Workplaces, #14 on Glassdoor Employees’ Choice Best Place to Work list, and #15 on Fast Company’s prestigious list of the World’s Most Innovative Companies for 2021, including a #1 ranking in the Workplace category.

The Best Small & Medium Workplaces award is based on analysis of survey responses from more than 280,000 current employees of various companies. In the survey, 96% of Asana’s employees said it is a great place to work, compared to 59% of employees at a typical U.S.-based company.

Great Place to Work is the only company culture award in America that selects winners based on how fairly employees are treated. Companies are assessed on how well they are creating a great employee experience that cuts across race, gender, age, disability status, or any aspect of who employees are or what their role is.

About Asana

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Headquartered in San Francisco, CA, Asana has more than 100,000 paying customers and millions of free organizations across 190 countries. Global customers such as Amazon, Japan Airlines, Sky and Under Armour rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns. For more information, visit www.asana.com.

About the Best Small & Medium Workplaces™

Great Place to Work® selected the Best Small & Medium Workplaces™ by gathering and analyzing confidential survey responses from more than 280,000 employees at Great Place to Work-Certified™ organizations. Company rankings are derived from 60 employee experience questions within the Great Place to Work Trust Index™ survey. Read the full methodology. To get on this list next year, start here.

About Great Place to Work®

Great Place to Work® is the global authority on workplace culture. Since 1992, they have surveyed more than 100 million employees worldwide and used those deep insights to define what makes a great workplace: trust. Their employee survey platform empowers leaders with the feedback, real-time reporting and insights they need to make data-driven people decisions. Everything they do is driven by the mission to build a better world by helping every organization become a great place to work For All™.

Learn more at greatplacetowork.com and on LinkedIn, Twitter, Facebook and Instagram.


Nicola Cunningham