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UKG Workforce Activity Report: September Shift Work Shrinks, Further Delaying Recovery

LOWELL, Mass. & WESTON, Fla.–(BUSINESS WIRE)–#Economics–UKG (Ultimate Kronos Group):

National Overview:

The number of shifts1 worked by U.S. employees declined for the second consecutive month, decreasing by 0.1% in September, according to the UKG Workforce Activity Report. While another month of shift contraction further delays the employment recovery for millions of people, September marks a significant improvement from August’s 2.4% monthly decline, indicating a stabilization in workplace activity, per the high-frequency data from UKG (Ultimate Kronos Group).

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Dave Gilbertson, vice president, UKG
“By most predictions, September was supposed to bring a return of strong economic and workplace activity, as schools reopened fully and unemployment benefits expired. This simply wasn’t the case. Concerns about personal health, as the Delta variant spread, likely prevented many people from rejoining the workforce. As cases decline, we are feeling optimistic about future growth overall, but are closely watching the impact of supply chain disruptions in manufacturing and lackluster activity in the retail sector. With the ongoing labor shortage still in full force, retailers will need to offer more than just higher pay to entice people to staff stores as the holiday shopping season rapidly approaches.”

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Industry Analysis:

On the eve of the holiday shopping season, retailers are anticipating the most challenging holiday hiring season (see separate annual UKG retail survey) in memory. September shift work trends illustrate retail’s present struggles:

  • Retail, hospitality, and food service: -3.7%
  • Healthcare: -0.1%
  • Manufacturing: 0.8%
  • Services and distribution: 1.1%

Region Snapshot:

For the second consecutive month, the Southeast region saw the most significant shift volume contraction:

  • Southeast2: -0.8%
  • Midwest 3: -0.7%
  • Northeast 4: -0.5%
  • West 5: 1.3%

Business Size:

Ongoing labor shortages and supply chain disruptions continue to impact businesses:

  • Fewer than 100 employees: 0.3%
  • 101-500: -0.6%
  • 501-1,000: 2.6%
  • 1,001-2,500: -2.2%
  • 2,501-5,000: 0.0%
  • More than 5,000: -10.6%

Recovery Scale:

The UKG Workforce Recovery Scale — which compares shift activity with pre-pandemic levels — sits at 85.2 in September, effectively flat compared with August.


The UKG Workforce Activity Report is a high-frequency index used to anticipate U.S. job creation earlier than traditional economic indicators. With a sample of 3.3 million employees across 35,000 organizations of all sizes and industries, the report analyzes mid-month shift work trends to gauge current and future employment changes.

About UKG

At UKG (Ultimate Kronos Group), our purpose is people. Built from a merger that created one of the largest cloud companies in the world, UKG believes organizations succeed when they focus on their people. As a leading global provider of HCM, payroll, HR service delivery, and workforce management solutions, UKG delivers award-winning Pro, Dimensions, and Ready solutions to help tens of thousands of organizations across geographies and in every industry drive better business outcomes, improve HR effectiveness, streamline the payroll process, and help make work a better, more connected experience for everyone. UKG has 13,000 employees around the globe and is known for an inclusive workplace culture. The company has earned numerous awards for culture, products, and services, including consecutive years on Fortune’s 100 Best Companies to Work For list. To learn more, visit ukg.com.

Footnote 1: “Shifts worked” is a total derived from aggregated employee time and attendance data and reflects the number of times that employees, especially those who are paid hourly or must be physically present at a workplace to perform their jobs, “clock in” and “clock out” via a time clock, mobile app, computer, or other device at the beginning and end of each shift.

Footnote 2: Southeast is defined as Alabama, Arkansas, Georgia, Florida, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, and Tennessee.

Footnote 3: Midwest is defined as Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, Oklahoma, South Dakota, Texas, and Wisconsin.

Footnote 4: Northeast is defined as Connecticut, Delaware, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia, and West Virginia.

Footnote 5: West is defined as Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, and Wyoming.

Copyright 2021 UKG Inc. All rights reserved. For a full list of UKG trademarks, please visit ukg.com/trademarks. All other trademarks, if any, are property of their respective owners. All specifications are subject to change.

Follow UKG on Facebook, Instagram, LinkedIn, Twitter, and YouTube.


UKG Contact:
Jessica DeVore

+1 978 244 6381


For Sales Information:

+1 800 432 1729


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Goldman Sachs Launches 10,000 Small Businesses Fellows Program

Innovative Fellows Program Coincides with Kick Off to National Small Business Week

Program Creates Paid Internship Opportunities for Historically Underrepresented Community College Students & Addresses the Skills Gap Facing Small Businesses During the Pandemic

Initiative to Begin Across Four Pilot Markets in New York City, Dallas, Cleveland and Baltimore

NEW YORK–(BUSINESS WIRE)–Goldman Sachs today launched a new workforce development program, 10,000 Small Businesses Fellows. The program, which kicks off during National Small Business Week, aims to create career pathways for students from community colleges and address the growing skills gap facing small businesses by facilitating hands-on internship opportunities. The program will begin in New York, Dallas, Cleveland, and Baltimore and create more than 250 work opportunities for college students in their fields of interest and small businesses. The semester-long paid internships will be fully funded by the Goldman Sachs Foundation.

The program’s investment in workforce development is critical to the nation’s economic recovery, addressing longstanding obstacles that have hindered the success of small business owners and community college students alike. 10,000 Small Businesses Fellows connects pandemic-stricken small businesses with a steady workforce pipeline while relieving the financial burden of recruiting new talent. Participants will have access to a national network of 10,000 Small Businesses alumni, professionals and Goldman Sachs experts that will set them on a path towards success.

Goldman Sachs 10,000 Small Businesses Fellows is in partnership with the following colleges and universities:

  • Dallas College
  • LaGuardia Community College
  • Cuyahoga Community College
  • Community College of Baltimore County
  • Morgan State University

David Solomon, Chairman and CEO of Goldman Sachs, said, “Today’s launch is the product of many months of listening and learning from small business leaders. We’ve heard how entrepreneurs are struggling to find the talent they need, and our platform is perfectly designed to connect them with promising students. We’re excited to see where this new program leads, as our 10,000 Small Businesses alumni continue to enhance our country’s economic vitality.”

Asahi Pompey, Global Head of Corporate Engagement and President of the Goldman Sachs Foundation, said, “The right internship can have a big impact on a student’s career path. 10,000 Small Businesses Fellows gives students a front row seat to entrepreneurship by coming into a small business and learning from some of our most successful alumni. They will learn the business but they will also witness the passion.”

Small businesses are economic engines, employing nearly half of America’s workforce and representing over 99 percent of employer firms.1 Yet hiring for essential roles remains a challenge, especially in the wake of the pandemic’s disproportionate impact on small businesses. According to a recent Goldman Sachs 10,000 Small Businesses survey, roles that are fundamental to business recovery are the highest in demand and yet the hardest to fill. Over 75 percent of small business owners said that sales and marketing roles were very important for recovery and growth, yet nearly 50 percent of small businesses report that these fundamental roles were the most difficult to hire for, with too few applicants having the rights skills.2

The 10,000 Small Businesses Fellows program helps address small businesses’ workforce needs crucial to growth by deepening the commitment to historically underrepresented community college students. This is done by matching practical skill development consistent with the fellow’s field of study to work projects that drive business growth for small business owners.

Fellows is an extension of Goldman Sachs 10,000 Small Businesses, which has invested $750 million to help small businesses across the U.S. create jobs and economic growth through education, support services and access to capital. Over the past 10 years, over 10,000 small businesses have been given entrepreneurial resources and developed a robust alumni base, who have created jobs, contributed to their local economies, and grown as entrepreneurs. On average, 67 percent of 10,000 Small Businesses graduates grow revenues, and 47 percent create new jobs just six months after graduating.

To learn more about Goldman Sachs 10,000 Small Businesses Fellows, visit 10ksbfellows.com.


1 https://www.sba.gov/sites/default/files/FAQ_Sept_2012.pdf
2 https://www.goldmansachs.com/citizenship/10000-small-businesses/US/infographics/the-fundamental-economy/index.html


Abbey Collins, Goldman Sachs

Tel: +1 212-902-5400

One Billion People with Disabilities are Key to the Global Economic Recovery in Historically Tight Labor Market: 2021 Disability Equality Index®

Demand for an Inclusive Culture, Improved Benefits, and Flexible Work Will Drive Talent to the 272 Companies Named as a ‘Best Place to Work for Disability Inclusion’

ALEXANDRIA, Va. & WASHINGTON–(BUSINESS WIRE)–#AreYouInDisability:IN, the global organization driving disability inclusion and equality in business, in collaboration with the American Association of People with Disabilities (AAPD), today released the 2021 Disability Equality Index® (DEI). A record 272 companies were named as a “Best Place to Work for Disability Inclusion,” showing strong gains in enhanced benefits, along with flexible workplace accommodations, but leaving room for improvement in leadership and accessibility, all of which are critical for attracting talent in a tight labor market and engaging the one billion people with disabilities worldwide.

DisabilityIN DEI Logo 2021 NO

The 2021 Annual DEI findings show that one year after the COVID-19 pandemic, companies that execute on disability inclusion priorities are better positioned for growth and long-term sustainability as the global economy recovers and as more institutional investors are tying ESG efforts to disability. Download the DEI here.

“Companies that champion disability inclusion significantly outperform their peers across key financial indices including revenue, net income, profit margins and shareholder returns. AAPD is proud to collaborate with the business community to prioritize industry-wide disability inclusion practices,” said Ted Kennedy, Jr., Board Chair of AAPD and Co-Chair of the DEI.

A total of 319 companies participated in the 2021 DEI, the world’s most comprehensive benchmarking tool for measuring disability inclusion. The DEI saw 29% year-over-year growth, up from 247 participants. Some highlights:

  • Leadership: Only 10% of businesses have a senior executive who identifies as a person with a disability.
  • Culture: Although disclosure is tied to job satisfaction and engagement, only 5% of employees on average disclose their disability.
  • Benefits: 91% of companies are providing a wellness benefit that extends beyond Employee Assistance Program (EAP) or mental health benefits.

“To make progress in disability inclusion, companies must treat it as a business priority with goals, plans, measurement and accountability. The Disability Equality Index is critical to measuring progress, and in connecting business leaders to best practices and each other as we strive to advance disability inclusion and equality. It has never been more urgent for business to lead change on disability inclusion—and we can only succeed in making progress if we work together,” said Julie Sweet, CEO, Accenture.

This year’s DEI was modernized to ask companies new questions that account for the evolving workplace following COVID-19, such as their investments in innovative technology to advance digital accessibility, the availability of mental health and wellness benefits, paid caregiver leave, supplemental long-term disability insurance, accessible remote and in-person conferencing technologies, and flexible work options for people with disabilities.

“While we experienced fantastic growth in participation, 80 percent of Fortune 1000s have yet to utilize the DEI to identify the tangible actions they can take to advance disability inclusion across their enterprises. Companies that benchmark disability inclusion can learn to provide the caliber of leadership, culture, benefits, and accommodations that’s needed to both attract new talent and empower workers with disabilities to thrive,” said Jill Houghton, President and CEO, Disability:IN.

To register for the 2022 Disability Equality Index and learn more, visit DisabilityEqualityIndex.org. To see the complete list of top-scoring companies, visit the ‘DEI Best Place to Work’ page.

About the Disability Equality Index®

The Disability Equality Index (DEI) is a comprehensive benchmarking tool that helps companies build a roadmap of measurable, tangible actions that they can take to achieve disability inclusion and equality. Each company receives a score, on a scale of zero (0) to 100, with those earning 80 and above recognized as a “Best Place to Work for Disability Inclusion.”

The DEI is a joint initiative of the American Association of People with Disabilities (AAPD), the nation’s largest disability rights organization, and Disability:IN, the global business disability inclusion network, to collectively advance the inclusion of people with disabilities. The organizations are complementary and bring unique strengths that make the project relevant and credible to corporations and the disability community. The tool was developed by the DEI Advisory Committee, a diverse group of business leaders, policy experts, and disability advocates. Learn more at: www.DisabilityEqualityIndex.org.

About the American Association of People with Disabilities (AAPD)

AAPD is a convener, connector, and catalyst for change, increasing the political and economic power for people with disabilities. As a national cross-disability rights organization, AAPD advocates for full civil rights for the 50+ million Americans with disabilities. Learn more at: www.aapd.com.

About Disability:IN®

Disability:IN is a global organization driving disability inclusion and equality in business. More than 280 corporations trust Disability:IN to activate and achieve disability inclusion across their enterprise and in the broader corporate mainstream. Through the world’s most comprehensive disability inclusion benchmarking; best-in-class conferences and programs; and expert counsel and engagement, Disability:IN works with leading businesses to create long-term business and societal impact. Join us at disabilityin.org/AreYouIN #AreYouIN


Paul Siebold, Archie Group
Phone: 917-626-3014