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Failure to Settle in New Starters Is Costing Employers

Staff assessments can show how quickly new workers get up to speed

NEW YORK–(BUSINESS WIRE)–#Questionmark–Firms are struggling to get new joiners off to a flying start and are paying the price with higher staff turnover. Questionmark, the online assessment provider is calling on employers to track whether the information they give staff members in their first few weeks is being retained and utilized.

Good onboarding programs, in which employers help new starters get up to speed, can improve employee retention by as much as 50%1. However, during the pandemic the need for “remote onboarding” meant 37% of participants reported significant difficulties with the process, according to a survey by hiring software providers, Workable.2

Staff retention and skills shortages are increasingly becoming problems, so ineffective onboarding is not an issue that employers can afford to ignore.

During the onboarding process, employers can use tests to check new starters understand what they need to. They enable both employees and managers to check progress and shape training or learning appropriately.

John Kleeman, Founder of Questionmark, said: “An employee’s first few weeks are crucial and good onboarding should enable them to quickly become a productive member of the team. Yet some 15% of people that leave their job do so in the first 90 days. High-quality onboarding can help tackle that problem.”

Measuring the success of onboarding with staff assessments enables employers to refine and perfect their programs. It also helps identify long-term training needs for the individual and contributes toward a meaningful career development plan.

The Questionmark enterprise-grade platform makes assessment content easy to create and use. The platform automatically marks papers and instantly compiles results. It is easy to spot trends and patterns among new starters. When the stakes are high, a range of anti-cheating measures is also available.



Notes to editors

About Questionmark

Questionmark unlocks performance through reliable and secure online assessments.

Questionmark provides a secure enterprise-grade assessment platform and professional services to leading organizations around the world, delivered with care and unequalled expertise. Its full-service online assessment tool and professional services help customers to improve their performance and meet their compliance requirements. Questionmark enables organizations to unlock their potential by delivering assessments which are valid, reliable, fair and defensible.

Questionmark offers secure powerful integration with other LMS, LRS and proctoring services making it easy to bring everything together in one place. Questionmark’s cloud-based assessment management platform offers rapid deployment, scalability for high-volume test delivery, 24/7 support, and the peace-of-mind of secure, audited U.S., Australian and European-based data centers.

1 https://www.urbanbound.com/blog/onboarding-statistics
2 https://www.clickboarding.com/impact-of-covid-on-employee-onboarding/


For more information:

US: Kristin Bernor, external relations: [email protected] +1 203.349.6438

UK: Gareth Streeter: [email protected] +44 7734 251 496

Australia and New Zealand: Chelsea Dowd: [email protected] +61 2 8073 0527

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Prospr Raises $3.2 Million Series Seed to Change the Future of Frontline Work

Funding will be used to continue to disrupt frontline employee solutions and keep pace with explosive demand

NEW YORK–(BUSINESS WIRE)–Prospr, the platform revolutionizing frontline (deskless) workforce management, announced today that it has successfully completed an oversubscribed seed fundraising effort bringing in $3.2 million of fresh capital to build on current momentum. Prospr plans to use the capital to enhance its suite of offerings, expand its customer base, as well as scale infrastructure to support continued growth, following the company’s 500% revenue growth in 2021.

Known as the ‘one employee app to replace the rest’, Prospr offers businesses the opportunity to centralize employee needs like scheduling, time & attendance, real-time communication, facilities, and learning through customizable modules in a singular app. Prospr customers, on average, consolidate 4 previous softwares into one, with 50% of Prospr customers moving their frontline communication from Slack and 43% of customers migrating their intranets for employees from Google Docs.

Eric Phelan, Co-Founder and CTO, credits Prospr’s success to “the power of data with empathy-driven design” and Prospr customers agree; “Prospr has helped us make big improvements in the efficiency and effectiveness of our day-to-day gym operations,” said Roger Harvey, CEO of TSI/New York Sports Clubs. “We’re able to support and connect with our employees like never before.”

The company plans to take on the world’s 2.7 billion deskless workers, which represent 80% of the global workforce. With many of the employees on the platform being hourly – without a work email or overlapping schedules – providing one platform for teams to engage is crucial. Workers in the post-pandemic labor market are also increasingly demanding schedule flexibility, real-time communication, transparency, and opportunities for recognition & growth, which Prospr provides on worker’s mobile phones.

With this raise, Prospr is poised to provide small to medium-sized business and enterprise with the most forward thinking and encompassing employee management tools, most specifically for multi-location or franchise businesses with customer facing frontline employees.

“We’re able to build better software for operators and employees because everyone on our team has been there. I’ve been an hourly worker, I’ve been a manager, and the owner/operator,” said Erika Wasser, Prospr Co-founder and CEO. “We’re a software that powers businesses with a lot of moving parts, big goals and vulnerable workforces, the success of all parties in that ecosystem is our priority and we’re excited to keep building.”

The seed financing round is led by Bonfire Ventures and is joined by Quiet Capital and Animo Ventures.


Prospr is transforming employee management as the ‘one app to replace them all’ for the success of frontline teams. Common sense solutions delivered in a mobile app that employees love; we are the future of work. Prospr offers robust real-time communication, learning & development, scheduling, shift management, task & facilities ticketing and more. Fully customizable, Prospr works for every type of team, but we shine when frontline employees are customer-facing, and quality of work and information sharing is key. Prospr is trusted by some of the country’s most recognizable brands like Dunkin’, Centerplate, NYSC, 1800-Got-Junk, and SMB’s alike. If you manage people: you have to get Prospr.

To learn more, visit www.prospr.work.

About Bonfire Ventures

Bonfire Ventures is an LA-based seed-stage venture capital firm that invests exclusively in B2B software businesses, and typically leads or co-leads a startup’s first priced round. Bonfire, with over $350M under management, backs extraordinary founders who are seeking to build world-class market leaders, and aspires to serve as those founders’ most trusted advisors. Investments include The Trade Desk (IPO), Scopely, TaxJar (acquired by Stripe), Pendo, ChowNow, Outreach, OpenPath (acquired by Motorola), Branch, Edgecast (acquired by Verizon), Boulevard, Optimize Health, Prevoty (acquired by Imperva), Inspire, Mountain Digital, EmailAge (acquired by LexisNexis), Invoca, Honk, Bitium and Orbitera (both acquired by Google), Testflight (acquired by Apple) and others. For more information visit http://www.bonfirevc.com.


Tyler Williams

[email protected]
(347) 647-9687