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Calabrio Hires Kristin Gaarder as First Chief Human Resources Officer

Experienced international human resources pro joins Calabrio to drive employee and company growth through human connection

MINNEAPOLIS–(BUSINESS WIRE)–#BusinessIntelligenceCalabrio, the customer experience intelligence company, has brought on Kristin Gaarder as its first chief human resources officer. This important addition to the executive team comes as Calabrio continues to strengthen operations in analytics-based customer service and workforce engagement management and builds a workforce highly dedicated to its own customer satisfaction. Named by the Star Tribune this year as a Top Workplace for the eighth year in a row, Calabrio will look to Gaarder to lead and evolve efforts to enable organizational growth.

Kristin Gaarder
Calabrio Logo

“As human centricity becomes increasingly more important in the contact center industry, Calabrio is focused on providing our employees with a dynamic work experience so they can concentrate on flawlessly executing this for our customers,” said Tom Goodmanson, president and CEO of Calabrio. “Kristin’s experience and focus on people-first practices will be an asset to Calabrio as we continue to grow along with this ever-changing industry.”

In this role, Gaarder and her team will support more than 700 current employees as well as lead Calabrio’s expansion to a team of over 1,000. She will oversee human resources, including recruitment and talent retention, leadership development, benefits, employee relations, diversity, belonging and inclusion, and the many employee-development programs offered by Calabrio.

Gaarder has more than 20 years of experience marrying brand promises with human resource initiatives to better support an engaged employee population. Prior to joining Calabrio, Gaarder served as the SVP of Human Resources & Corporate Services for Amplifon. She was also the general manager and VP of Human Resources for Nilfisk High Pressure Washers. Gaarder is on the board of the HR Executive Forum and was recognized as a Top Woman Leader in Minnesota. Through these and other previous roles, Gaarder witnessed firsthand and helped guide organizational transformation.

Gaarder commented, “Looking back on the experiences I’ve had at companies across multiple industries, I’ve found that the key to business success always comes down to one element: human connection. Whether with your employees, customers, prospects, or everything in between, the path to growth lies with building and strengthening one-to-one connections. I’m excited to collaborate alongside Calabrio’s seasoned leadership team who also hold these same core values. We will work together to create meaningful experiences for employees, develop their talents and continue to deliver to our customers the excellence they expect.”

Earlier this year, Calabrio’s growth trajectory charted new territory as the company became the fifth Minnesota-based technology unicorn when private equity firm, Thoma Bravo, acquired Calabrio from KKR. The acquisition is not only a testament to Calabrio’s growth but its strength and innovation as a global team over the past few years, values which continue to expand across the organization.

About Calabrio

Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Through AI-driven analytics, Calabrio uncovers customer behavior and sentiment and derives compelling insights from the contact center. Organizations choose Calabrio for its ability to understand customer needs and the overall experience it provides, from implementation to ongoing support. Find more at calabrio.com and follow @Calabrio on Twitter.

Calabrio, Calabrio ONE and the Calabrio logo are registered trademarks or trademarks of Calabrio, Inc. All other trademarks mentioned in this document are the property of their respective owners.


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Amy Fisher



Alyssa Fishwick


Columbus McKinnon Names Adrienne Williams Chief Human Resources Officer

BUFFALO, N.Y.–(BUSINESS WIRE)–Columbus McKinnon Corporation (Nasdaq: CMCO) (the “Company” or “Columbus McKinnon”), a leading designer and manufacturer of intelligent motion solutions for material handling, today announced the appointment of Adrienne Williams as Vice President and Chief Human Resources Officer.

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Ms. Williams will assume responsibility for the Company’s global human resources function effective today.

“Adrienne has extensive experience as a Human Resources executive and will bring expertise in business partnership, employee engagement, talent and leadership development, inclusion and risk management to Columbus McKinnon. I believe that she will be instrumental in advancing our culture and will serve as a key partner in achieving our Blueprint for Growth 2.0 strategic goals,” commented David Wilson, President and CEO of Columbus McKinnon. “I look forward to leveraging Adrienne’s leadership, functional expertise, experience and passion as we develop the business and create outstanding experiences for our employees and customers in the coming years.”

Ms. Williams joins Columbus McKinnon following a 15-year career at Compass Group North America, a $20 billion organization with 260,000 employees, where she held roles of increasing scope and responsibility throughout her tenure. Her most recent role was Vice President, Inclusion & Human Resources. Previous roles included Senior Director, Human Resources and Director, Human Resources. Prior to Compass Group, she served as Director of Human Resources at Liberty Commons for three years. Ms. Williams received her Master of Business Administration (M.B.A.) degree from Montreat College and her bachelor’s degree from Johnson C. Smith University.

About Columbus McKinnon

Columbus McKinnon is a leading worldwide designer, manufacturer and marketer of intelligent motion solutions that efficiently and ergonomically move, lift, position, and secure materials. Key products include hoists, crane components, precision conveyor systems, actuators, rigging tools, light rail workstations, and digital power and motion control systems. The Company is focused on commercial and industrial applications that require the safety and quality provided by its superior design and engineering know-how.

Safe Harbor Statement

This news release contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements include, but are not limited to, statements concerning future sales and earnings, involve known and unknown risks, uncertainties and other factors that could cause the actual results of the Company to differ materially from the results expressed or implied by such statements, including the ability of the Company to achieve its Blueprint for Growth 2.0 strategy and goals; and the ability to create outstanding experiences for employees and customers. Other factors that can impact future expectations include global economic and business conditions, conditions affecting the industries served by the Company and the Company’s customers and suppliers, competitor responses to the Company’s products and services, the overall market acceptance of such products and services, the ability to expand into new markets and geographic regions, and other factors disclosed in the Company’s periodic reports filed with the Securities and Exchange Commission. The Company assumes no obligation to update the forward-looking information contained in this release.


Gregory P. Rustowicz

Vice President – Finance and Chief Financial Officer

Columbus McKinnon Corporation



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Deborah K. Pawlowski

Kei Advisors LLC



Caliber Announces Sherry Vidal-Brown as Chief People Officer

LEWISVILLE, Texas–(BUSINESS WIRE)–Caliber, parent company of Caliber Collision, Caliber Auto Glass, Caliber Auto Care and Protech Automotive Solutions, announced today the appointment of Sherry Vidal-Brown as Chief People Officer. In this role, Vidal-Brown will support the company’s purpose, Restoring the Rhythm of Your Life®, while leading all facets of teammate resources, including professional development programs, organizational strategy and teammate services operations.

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“We are thrilled to have Sherry join Caliber in this crucial leadership role,” said Caliber President and CEO Mark Sanders. “Our teammates are the heart and soul of Caliber. I am confident Sherry will inspire them and provide creative solutions that allow all teammates to reach their full potential. She brings with her a strong background of building and leading high-performance organizations. We are fortunate to add her deep experience and valuable perspective to our executive leadership team.”

Vidal-Brown comes to Caliber most recently from G6 Hospitality, where she led HR strategy, business transformation and internal communications as Chief HR and Communications Officer. Prior to G6 Hospitality, Vidal-Brown built a distinguished career serving in various human resources leadership positions and consulting roles with FedEx, American Airlines, Bain & Company and Korn Ferry. Vidal-Brown holds a doctorate in psychology from Texas A&M University and a Master of Business Administration in marketing and management from the University of Houston. She is an avid volunteer in the community and supports multiple charitable organizations. She also serves on the boards of North Texas Make-A-Wish Foundation and Dallas Chamber of Commerce Executive Women’s Roundtable.

“I am energized by Caliber’s continued growth and the impressive purpose-driven culture that the entire organization embodies. It is an honor to serve and lead our talented teammates and customers and contribute to their future success,” said Vidal-Brown.

About Caliber

Founded in 1997, the Caliber portfolio of brands has grown to 1300+ centers nationwide and features a full range of complementary automotive services, including Caliber Collision, the nation’s largest auto collision repair provider across 36 states; Caliber Auto Care for mechanical repair, tires and quick oil change services; Caliber Auto Glass for glass repair and replacement; and Protech Automotive Solutions, offering automotive diagnostics and calibration services.

With the purpose of Restoring the Rhythm of Your Life®, Caliber’s more than 20,000 teammates are committed to getting customers back on the road safely—and back to the rhythm of their lives —every day. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry. Learn more about Caliber at calibercollision.com.


Jessica Barbee