Career Development Is Essential to Improving the Employee Experience OutBuro - the lgbtq professional entrepreneur online networking community gay lesbian bisexual transgender queer job listings

Career Development Is Essential to Improving the “Employee Experience”

Internal certification programs make career development meaningful and measurable

Questionmark PrimaryLogo

NEW YORK–(BUSINESS WIRE)–#Questionmark–As high numbers of workers look set to change jobs as part of the “great resignation”, employers are upping the ante on staff retention by seeking ways to improve the “employee experience”.

Questionmark, the online assessment provider, is urging managers to put career development at the heart of that employee experience in 2022 — or risk losing staff.

In a bid to retain the best talent, employers have been focusing on making changes to the workplace environment and improving relationships between team members and managers. Yet a new survey of American workers reveals that career development remains the most important retention factor. Nearly two thirds (64 percent) say they would leave their job in 2022, citing a lack of growth, training, and development opportunities.1

Neil McGough, General Manager of Questionmark, said: “A company’s culture plays a pivotal role in employee retention. There is a view that the only way employers can stave off the threat of the ‘great resignation’ is to look with fresh eyes at the ‘employee experience’. Yet workers remain consistent that their number one demand is career development. It is essential that employers re-invest in their teams and find a way to increase a sense of career development across their organizations.”

Career development works best when it is meaningful and measurable. By issuing internal certificates and digital badges, underpinned by robust assessment or skills development, employers can help team members mark and recognize their progress.

www.questionmark.com

About Questionmark

Questionmark unlocks performance through reliable and secure online assessments.

Questionmark provides a secure enterprise-grade assessment platform and professional services to leading organizations around the world, delivered with care and unequalled expertise. Its full-service online assessment tool and professional services help customers to improve their performance and meet their compliance requirements. Questionmark enables organizations to unlock their potential by delivering assessments which are valid, reliable, fair and defensible.

Questionmark offers secure powerful integration with other LMS, LRS and proctoring services making it easy to bring everything together in one place. Questionmark’s cloud-based assessment management platform offers rapid deployment, scalability for high-volume test delivery, 24/7 support, and the peace-of-mind of secure, audited U.S., Australian and European-based data centers.


1 https://www.inc.com/rebecca-deczynski/employee-training-upskilling-retention-survey.html

Contacts

US: Kristin Bernor, external relations: Kristin.bernor@questionmark.com +1 203.349.6438

UK: Peter Sigrist: peter.sigrist@fourteenforty.uk +44 7720 056 981

Australia and New Zealand: Chelsea Dowd: chelsea.dowd@questionmark.com +61 2 8073 0527

DirectlyApply Reveals Work Benefits Job-seekers Want Most in the Post-Covid Era

  • 17.5% of job seekers surveyed chose health insurance as their top benefit
  • DirectlyApply surveyed 6,000 job seekers in the two weeks to 11 July 2021
  • Fewer than 1% want free gym membership
  • More women opted for working from home, flexible working and childcare
  • More men chose equal shared parental leave

NEW YORK–(BUSINESS WIRE)–#jobsearch–Workers are in high demand in the USA, with 9.2 million active job openings recorded at the end of May by the Labor Department. Within this landscape, employers are trying to attract candidates with benefits such as signing bonuses and free gym membership.

However, according to original research by job site DirectlyApply, job seekers looking for their next position are less interested in such perks, and instead want healthcare, dental cover, paid vacations and other “fundamental benefits” in the post-Covid era.

directlyapply logo main

DirectlyApply asked 6,000 job seekers to choose what they wanted most in a post-pandemic America from a list of 11 potential job benefits. Perhaps unsurprisingly, given the impact of Covid, the results revealed that health insurance was the winning benefit with 17.5% of the vote.

Next most-popular was paid vacations (15.7%), and dental insurance came a close third at 15%. 401K pension coverage was the fourth most popular with 14%, while vision insurance came in fifth place with 11.9%, and life insurance came sixth with 10.4% of the votes.

At the opposite end of the scale, “softer” benefits were apparently low down on the priority lists of those surveyed during the first two weeks of July 2021. Fewer than 1% opted for free gym membership as their top benefit, while just 2.2% prioritised a signing bonus.

Just 0.5% of respondents chose equal parental leave as their preferred benefit, despite the shift to working from home and the childcare and homeschooling problems caused by the pandemic.

Similarly, only 2.9% of respondents chose childcare, and 3.1% opted for working from home as the benefit they would look for most in a potential workplace. Meanwhile, flexible working hours were the most attractive workplace benefit for just 6.2% of respondents.

There were slight variations in what male and female job seekers wanted most across the USA, with more women choosing working from home, flexible working and childcare than men. By contrast, more men than women opted for equal parental leave.

“In the post-Covid era job seekers are really most attracted to jobs offering fundamental benefits, like healthcare,” said Dylan Buckley, co-founder of DirectlyApply.

“Employers are offering ‘softer’ benefits, such as gym memberships or discounts, but the job applicants we surveyed were only marginally interested in those things.

“Even benefits we’d have expected job seekers to have a greater appetite for as a result of the pandemic, such as childcare, flexible working or equal parental leave, were far outweighed by healthcare, paid vacation and dental care.”

Ends –

Notes to editors

About DirectlyApply

DirectlyApply is the job discovery platform aiming to ensure that anyone can find the job they want. It lets job seekers match their interests and abilities to thousands of roles from great companies that are currently hiring, and offers them powerful tools to help with their search, including a free resumé builder, diversity & inclusion checker and job application tracker. Founded in 2018, DirectlyApply is levelling the playing field. It is the world’s only search engine for jobs you can apply to directly.

Contacts

Abigail Shiers

Sonder London

+447912258967

abigail@sonder-london.com

Data Literacy Tops the Five Most Critical Skills That Businesses Are Looking for in Their People

Increasing demand for certification means providers must deliver programs at scale and speed

Questionmark PrimaryLogo

NEW YORK–(BUSINESS WIRE)–#Questionmark–Firms are seeing a step-change in the certified skills they need from their people to grow as technologies and business models rapidly evolve. But 87% of global executives say they are experiencing a skills gap now or expect one soon, according to consulting firm McKinsey.1

Questionmark, the online assessment provider, has identified the top five certifications that firms are requiring from their employees to meet the challenges ahead. To meet this new demand, certification bodies must ensure they can quickly deliver and robustly assess the programs they provide.

Certifications can help equip workers with new skills and enable employers to retain the best staff. Questionmark has identified the top five certifications that businesses are demanding to help address both future challenges and opportunities:

  • Data literacy: data literacy is the skill employers claim they need most, according to research by Forrester Consulting,2 but many employers do not offer formal training in it.
  • Cybersecurity: US cybercrime complaints increased 69% between 2019 and 2020.3 As employers adopt more formal hybrid working arrangements, they are demanding that employees have more rigorous cybersecurity training.
  • Artificial intelligence: market intelligence firm IDC expects the AI market to be worth $554bn by 2024.4 But with an AI skills shortage, employers need their employees to be qualified to help.
  • Project management: with new ways of working, employers need to be sure that their people can handle multiple projects and teams, boosting demand for project management certifications.
  • Digital marketing: as marketing has continued to evolve over the last year, businesses need employees trained in new digital marketing skills. Certification bodies need to offer up-to-date courses covering the latest tools.

John Kleeman, Founder of Questionmark, said: “As firms adapt to the post-pandemic world, they are requiring new skills from their employees. With the advantages of critical certifications increasingly clear to employers, demand is expected to be greater than before. To take advantage of this demand, certification bodies must be able to deliver, and robustly assess, their programs at speed and scale.”

Questionmark provides certification bodies with enterprise-grade technology that frictionlessly integrates all aspects of delivering an assessment into one platform.

www.questionmark.com/questionmark-certification-hub/

Ends

Notes to editors

About Questionmark

Questionmark unlocks performance through reliable and secure online assessments.

Questionmark provides a secure enterprise-grade assessment platform and professional services to leading organizations around the world, delivered with care and unequalled expertise. Its full-service online assessment tool and professional services help customers to improve their performance and meet their compliance requirements. Questionmark enables organizations to unlock their potential by delivering assessments which are valid, reliable, fair and defensible.

Questionmark offers secure powerful integration with other LMS, LRS and proctoring services making it easy to bring everything together in one place. Questionmark’s cloud-based assessment management platform offers rapid deployment, scalability for high-volume test delivery, 24/7 support, and the peace-of-mind of secure, audited U.S., Australian and European-based data centers.

1 https://www.mckinsey.com/business-functions/organization/our-insights/beyond-hiring-how-companies-are-reskilling-to-address-talent-gaps
2 https://www.tableau.com/sites/default/files/2021-06/Tableau_Data_Literacy_Report.pdf
3 https://www.ic3.gov/Media/PDF/AnnualReport/2020_IC3Report.pdf
4 https://research.aimultiple.com/ai-certification/

Contacts

For more information:

US: Kristin Bernor, external relations: Kristin.bernor@questionmark.com +1 203.349.6438

UK: James Boyd-Wallis: james.boyd-wallis@fourteenforty.uk +44 7793 021 607

Australia and New Zealand: Chelsea Dowd: chelsea.dowd@questionmark.com +61 2 8073 0527

7-Eleven Franchisees Report Chronic Understaffing Issues Despite Increasing Pay Above Minimum Wage Levels

National Coalition Survey Finds Staffing Crisis Worsened this Spring

SAN ANTONIO–(BUSINESS WIRE)–#7Eleven–Results of a recent survey of U.S. 7-Eleven franchise owners conducted by the National Coalition of Associations of 7-Eleven Franchisees (NCASEF) finds an overwhelming majority have raised their wages beyond what is mandated by their state or local minimum wage, but still face chronic understaffing. The 17-question survey of 422 respondents was conducted in June 2021.

NCASEF Logo CMYK 2018 vert

“This survey proves what our franchisee members have been telling us for a long time. They can’t find enough people to work and they are working too many hours themselves,” said Jay Singh, chairman of NCASEF, an elected, independent body representing the interests of more than 7,400 7-Eleven franchised locations in the U.S. “What is most telling is that only 13% of franchisees who responded said overnight operations were financially profitable to them as franchise owners. That’s because the economic environment we find ourselves in has changed, but the royalty structure for 7-Eleven franchisees hasn’t.”

Franchisees who said overnight operations were unprofitable were asked how these four factors impacted profitability:

  • Increased labor cost (27.25%)
  • Lack of an available, qualified and reliable workforce (11.05%)
  • Lack of customer traffic during overnight hours (10.54%)
  • Declining customer count due to newer competitive stores near your store(s) (0.26%)

Fifty percent cited “All of the above.”

Ninety-seven percent of respondents said they have had trouble staffing their store over the last year. Ninety-six percent said they (or their designee) had worked more shifts than they typically work during the last 60-90 days. Nearly 50% reported they (or a designee) had worked at least 10 overnight shifts during the last 60 days because they didn’t have enough staff.

Further survey results show:

  • Just 20% of respondents said they are able to offer a competitive wage to their employees based on their current contractual gross profit split with 7-Eleven, Inc. The company’s franchise agreement requires franchisees pay a graduated gross profit split in exchange for their right to operate. For some franchisees, the portion of the gross profit split, or royalty, can be greater than 59%.
  • Ninety-two percent of respondents said they had increased their hourly pay rate over the last year and 89% said they have raised their hourly pay rate beyond what is mandated by their state or local minimum wage. Yet, 97% say they have had trouble staffing their store during that same time.
  • Ninety-six percent said it has become more difficult to staff their store just over the past 60-90 days. Ninety percent of respondents said they have lowered their standards for new hires because of the state of the labor market.

(Full results of the survey are available HERE.)

The National Coalition survey also asked franchisees if they are currently taking advantage of the recruitment tools 7-Eleven has made available to franchise owners. Ninety percent of respondents said they are “utilizing the recruitment tools such as Hire Right, which 7-Eleven provides.”

“These tools are helpful, but franchisees are still being forced to raise wages in order to find and retain high-caliber workers. Unfortunately, many franchisees can’t afford to compete with other employers,” Singh said.

General Counsel Eric H. Karp said this survey shows franchisees are being squeezed by the staffing crisis and the terms of their agreement. “7-Eleven could help its franchisees first by sharing with us their extensive data on franchisee profitability in general, and overnight profitability and employee expense in particular. Then the corporation needs to agree to hold a collaborative and amicable meeting to find solutions to these intractable issues.”

About NCASEF: The National Coalition is a trade association for 7-Eleven franchise operators in the U.S. Originally founded in 1973, NCASEF is comprised of 41 separate independent Franchise Owner Associations collectively having more than 4,400 7-Eleven operators as members.

Contacts

Media contact:

Matt Ellis

Ellis Strategies, Inc.

matt@ellisstrategies.com | 617-278-6560

OutBuro - Largest LinkedIn Group for the LGBTQ professional business entrepreneur community glbt gay lesbian transgender bisexual queer diversity inclusion careers jobs

Celebrating 10 Years – LinkedIn’s Largest LGBTQ Entrepreneur and Professional Community Group Anniversary

March 2018 – LinkedIn’s first and largest (44,600+ members) LGBTQ entrepreneur, business, start-up, and professional community networking group turns a whopping 10 years old.  The group founder, curator, and moderator Dennis Velco recently launched OutBüro as a vehicle to expand the group for LGBTQ professions and startups to connect, engage and collaborate to a degree beyond the features and scope of a LinkedIn group.

OutBüro provides the majority of its online growing resources and services for free to gay, lesbian, transgender, bisexual and queer business owners and professionals.  It also has a premium level membership for business owners and organizations seeking to present their industry knowledge and connect with the professional LGBTQ community through its platform.

OutBuro - Join Now - Affiliate - LGBT Entrepreneurs Startup GBLT Professionals Gay Owned Company Lesbian Transgender Bisexual Community Job Postings News Information Journey

Join for Free

Join us on the main OutBüro site.  Sign up for free to enjoy the vast majority of services.

Join as Premium with 20% off – through end of March

During our celebration of reaching 10 years on LinkedIn we invite you to join OutBüro at the Premium level to unlock the sites full current features (and expanding) from now through the end of March 2018 at 20% off standard Premium level annual membership with the coupon code of “10YEARS-20”.  This does not apply to the Premium monthly membership plan.

OutBüro filling a need in the LGBTQ business community

LinkedIn has been a great platform and OutBüro will continue to nurture the group as a service of the now dedicated OutBüro platform.  Building the group on LinkedIn has been a wonderful learning process and I value what it has and can continue to provide.

The LGBTQ community is ready for a dedicated platform that allows us being fully out professionally alongside our sexual identities.  We are ready to leverage our community to create relationships that support our professional careers, our current businesses, and start-up endeavors.

Too many LGBTQ people are still professionally in the closet, especially on sites such as LinkedIn.  For most, even joining an LGBTQ group on LinkedIn is not considered an option so they are missing out on the networking potential that our LinkedIn group offers – even with LinkedIn’s limited group features.

We are striving to be a safe accepting open place on OutBüro while fostering and nurturing the strengths on the profession and business sides of our lives.  I believe OutBüro will not only strengthen the individual and LGBTQ community but the communities where we live, our employers and the community at large.

OutBüro Job Portal – For Recruiters, Diversity/Inclusion Professionals, and Jobseekers

As we grow we will be placing emphasis on expanding our Job Portal as a premier location for LGBTQ job seekers to locate employment opportunities with companies that are specifically seeking LGBTQ candidates.  We will be actively seeking companies ready to post their jobs on OutBüro and partnering with organizations who facilitate companies in moving toward an open and inclusive environment.

For companies seeking diversity and inclusion candidate applications, OutBüro currently offers the ability to network with the community members and post open jobs.  We are planning exciting new features in our job portal as our online community grows with robust applicant searching, applicant management and open job push notification to active job seekers to name a few.  Future features will also include robust job seeker abilities much as you find on major job portals.

OutBüro Provides a Focused Niche Audience to Target Your Message

As a premium site member whether you are LGBTQ or seeking to participate with the LGBTQ community, you have the option to post press releases, news and information about your company and industry.  See the following for more information:

LGBT Entrepreneurs Lead with Content – Contribute Articles to OutBüro

Build Your Business and Personal Brand in the LGBTQ Business and Professional Community

Journalist – Freelance writers

We are seeking journalists/freelance writers who would like to participate in the OutBüro community.  Any journalist/freelance writer should use the Contact form to request a conversation and potential free premium level membership so that you may post articles at no cost to you while gaining the ability to earn revenue through our affiliate program.  See the following for more information:

Build Your Business and Personal Brand in the LGBTQ Business and Professional Community

Affiliate Program Overview

We welcome and appreciate every member

OutBuro - Join Now - Affiliate - LGBT Entrepreneurs Startup GBLT Professionals Gay Owned Company Lesbian Transgender Bisexual Community Job Postings News Information Journey