Career Development Is Essential to Improving the Employee Experience OutBuro - the lgbtq professional entrepreneur online networking community gay lesbian bisexual transgender queer job listings

Career Development Is Essential to Improving the “Employee Experience”

Internal certification programs make career development meaningful and measurable

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NEW YORK–(BUSINESS WIRE)–#Questionmark–As high numbers of workers look set to change jobs as part of the “great resignation”, employers are upping the ante on staff retention by seeking ways to improve the “employee experience”.

Questionmark, the online assessment provider, is urging managers to put career development at the heart of that employee experience in 2022 — or risk losing staff.

In a bid to retain the best talent, employers have been focusing on making changes to the workplace environment and improving relationships between team members and managers. Yet a new survey of American workers reveals that career development remains the most important retention factor. Nearly two thirds (64 percent) say they would leave their job in 2022, citing a lack of growth, training, and development opportunities.1

Neil McGough, General Manager of Questionmark, said: “A company’s culture plays a pivotal role in employee retention. There is a view that the only way employers can stave off the threat of the ‘great resignation’ is to look with fresh eyes at the ‘employee experience’. Yet workers remain consistent that their number one demand is career development. It is essential that employers re-invest in their teams and find a way to increase a sense of career development across their organizations.”

Career development works best when it is meaningful and measurable. By issuing internal certificates and digital badges, underpinned by robust assessment or skills development, employers can help team members mark and recognize their progress.

www.questionmark.com

About Questionmark

Questionmark unlocks performance through reliable and secure online assessments.

Questionmark provides a secure enterprise-grade assessment platform and professional services to leading organizations around the world, delivered with care and unequalled expertise. Its full-service online assessment tool and professional services help customers to improve their performance and meet their compliance requirements. Questionmark enables organizations to unlock their potential by delivering assessments which are valid, reliable, fair and defensible.

Questionmark offers secure powerful integration with other LMS, LRS and proctoring services making it easy to bring everything together in one place. Questionmark’s cloud-based assessment management platform offers rapid deployment, scalability for high-volume test delivery, 24/7 support, and the peace-of-mind of secure, audited U.S., Australian and European-based data centers.


1 https://www.inc.com/rebecca-deczynski/employee-training-upskilling-retention-survey.html

Contacts

US: Kristin Bernor, external relations: Kristin.bernor@questionmark.com +1 203.349.6438

UK: Peter Sigrist: peter.sigrist@fourteenforty.uk +44 7720 056 981

Australia and New Zealand: Chelsea Dowd: chelsea.dowd@questionmark.com +61 2 8073 0527

OutBuro lgbt professional entreprenuer networking online community gay lesbian transgender queer bisexual nonbinary 2

Employers Need a Break With the Past to Trigger the “Great Rehire”

With evidence growing of a mismatch between job openings and candidates, there needs to be a renewed focus on modern skills

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NEW YORK–(BUSINESS WIRE)–#Questionmark–The hiring system appears to be broken, with record job openings failing to trigger a “great rehire” because of an outdated focus on the wrong skills, says online assessment provider Questionmark.1

A recent survey of unemployed workers found over two thirds (70 percent) of job seekers were frustrated they could not find the right job to apply for. The majority (59 percent) also claimed there aren’t enough openings in their preferred profession. 2

Hiring for modern skills like critical thinking, problem-solving and digital literacy could be the answer, according to Questionmark. It appeals both to what employers increasingly need and what employees are looking for to advance their careers.

Neil McGough, General Manager of Questionmark, said: “After the ‘great resignation’ everyone has been waiting for the ’great rehire‘ but what has emerged is a serious mismatch between employer requirements and employee expectations. This problem could be mitigated by a renewed focus on modern skills. Employers need to assess the skills of their current workforce and review how required skills are presented in job specs and recruitment ads.”

Questionmark’s report “Modern Skills for a Post-Pandemic World” sets out the skills that would not traditionally be included in a generic job specification, but which employers now need and employees may find more attractive. These include:

  • Technology skills such as digital collaboration, digital communication, cybersecurity awareness and understanding artificial intelligence (AI)
  • Cognitive skills such as critical thinking and problem solving, data literacy, communication and creativity
  • Cultural skills such as accountability, collaboration and teamwork, and compliance

Questionmark urges employers to use assessments to gather real information about the modern skills that their current workforce has, and those offered by candidates through the recruitment process. A clear grasp of these alongside the technical skills associated with a role could provide a more appealing way to frame a job opening, helping to close the skills gap that is threatening to slow economic growth.3

www.questionmark.com

Ends

Notes to editors

About Questionmark

Questionmark unlocks performance through reliable and secure online assessments.

Questionmark provides a secure enterprise-grade assessment platform and professional services to leading organizations around the world, delivered with care and unequalled expertise. Its full-service online assessment tool and professional services help customers to improve their performance and meet their compliance requirements. Questionmark enables organizations to unlock their potential by delivering assessments which are valid, reliable, fair and defensible.

Questionmark offers secure powerful integration with other LMS, LRS and proctoring services making it easy to bring everything together in one place. Questionmark’s cloud-based assessment management platform offers rapid deployment, scalability for high-volume test delivery, 24/7 support, and the peace-of-mind of secure, audited U.S., Australian and European-based data centres.


1 https://apnews.com/article/health-coronavirus-pandemic-business-38685e73f4d7d7e51952263586896680
2 https://www.flexjobs.com/blog/post/job-seekers-frustrated-by-lack-of-opportunities/
3 https://finance.yahoo.com/news/skills-gap-may-turn-into-skills-canyon-by-end-of-pandemic-executive-warns-143047625.html

Contacts

For more information:

US: Kristin Bernor, external relations: Kristin.bernor@questionmark.com +1 203.349.6438

UK: Peter Sigrist: peter.sigrist@fourteenforty.uk +44 7720 056 981

Australia and New Zealand: Chelsea Dowd: chelsea.dowd@questionmark.com +61 2 8073 0527

OutBuro lgbt professional entreprenuer networking online community gay lesbian transgender queer bisexual nonbinary 2

Lack of IT Talent Is Harming Tech Adoption

Certification bodies should speed and scale up programs to meet new demand

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NEW YORK–(BUSINESS WIRE)–#IT–A lack of talent is the number one barrier to firms embracing new technologies, according to a survey of IT executives.1 Certification bodies must increase the speed and scale of their programs to equip technology professionals with the skills to meet new challenges, says Questionmark, the online assessment provider.

Some 64% of IT leaders see the shortage of talent as the most significant barrier to the adoption of new and emerging technologies, according to a survey by research company, Gartner. This is a dramatic increase from 2020 when only 4% cited it as a major concern. It poses a more pressing problem than implementation costs (29%) and security risks (7%).2

The vast majority of leaders (75%) fear that the lack of talent risks the adoption of IT automation technologies that enable processes to run with minimal human input. A further 41% fear the talent shortage will slow adoption of digital workplace technologies like intranets and collaboration tools.3 A delay in the adoption of both will delay firms’ ability to maximize their productivity.

Neil McGough, General Manager of Questionmark, said: “The demand for advanced technology skills has never been greater. This means there is a huge market for certification bodies as employers look to upskill and incentivize their teams. To help equip people with the skills they need, providers must deliver their programs quickly and at greater scale. It is vital that they robustly assess candidates’ learning so that employers can trust the certification and the data they use to make decisions.”

Questionmark provides certification bodies with enterprise-grade technology that frictionlessly integrates all aspects of delivering an assessment into one platform. It is:

  • Adaptable and easy to use: it is easy to create content and adapt questions. The platform allows worldwide use and rapidly compiles results. Patterns and trends are easy to spot.
  • Secure online environment: the platform’s proctoring gateway enables the test setter to integrate the right anti-cheating solution, depending on the stakes of the assessment.
  • Frictionless: integration of ecommerce, reporting and digital badging for successful candidates is smooth and easy.

www.questionmark.com/questionmark-certification-hub/

Ends

Notes to editors

About Questionmark

Questionmark unlocks performance through reliable and secure online assessments.

Questionmark provides a secure enterprise-grade assessment platform and professional services to leading organizations around the world, delivered with care and unequalled expertise. Its full-service online assessment tool and professional services help customers to improve their performance and meet their compliance requirements. Questionmark enables organizations to unlock their potential by delivering assessments which are valid, reliable, fair and defensible.

Questionmark offers secure powerful integration with other LMS, LRS and proctoring services making it easy to bring everything together in one place. Questionmark’s cloud-based assessment management platform offers rapid deployment, scalability for high-volume test delivery, 24/7 support, and the peace-of-mind of secure, audited U.S., Australian and European-based data centres.


1 https://www.gartner.com/en/newsroom/press-releases/2021-09-13-gartner-survey-reveals-talent-shortages-as-biggest-barrier-to-emerging-technologies-adoption
2 https://www.gartner.com/en/newsroom/press-releases/2021-09-13-gartner-survey-reveals-talent-shortages-as-biggest-barrier-to-emerging-technologies-adoption
3 https://www.gartner.com/en/newsroom/press-releases/2021-09-13-gartner-survey-reveals-talent-shortages-as-biggest-barrier-to-emerging-technologies-adoption

Contacts

For more information:

US: Kristin Bernor, external relations: Kristin.bernor@questionmark.com +1 203.349.6438

UK: Gareth Streeter: gareth.streeter@fourteenforty.uk +44 7734 251 496

Australia and New Zealand: Chelsea Dowd: chelsea.dowd@questionmark.com +61 2 8073 0527

HR News - 15Five Announces Transform an Innovative Approach to Manager Development - OutBuro LGBTQ professional entrepreneur online networking community gay lesbian bisexual transgender

15Five Announces Transform, an Innovative Approach to Manager Development

New Offering Empowers Managers to Drive Business Results and Employee Engagement

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SAN FRANCISCO–(BUSINESS WIRE)–15Five, the leading human-centered performance management platform, has launched Transform, a leadership training and coaching offering built to enable managers to simultaneously drive employee engagement and business results.

The latest addition to the full 15Five solution, Transform is a combination of customized coaching and online educational offerings designed to unlock the leadership potential of all managers. Learning the skills to connect actions to results, managers are empowered to harness the strengths and capabilities of their teams while they become better leaders.

“We know from our research that managers play a huge role in driving employee performance and engagement and attaining key business goals. This has been especially true over the last 18 months,” said Kathi Enderes, vice president of research for The Josh Bersin Company. “Developing the types of leadership capabilities needed for today’s work world takes more than traditional training. Coaching, practice, and ongoing feedback are required in order to make sustained change, and most companies have found this type of development to be prohibitively expensive. Solutions like Transform can help companies foster these next-generation leadership capabilities in a scalable and efficient way.”

Transform’s blended learning model upskills managers to become champions of better performance and engagement, and includes five essential elements:

Coaching and Development Tailored to the Individual

Transform is not a one-size-fits-all approach, but instead tailors the coaching and training to each company, their managers’ needs and specific performance challenges. Instead of a static library created for passive viewing, Transform provides dynamic and interactive coaching and resources to help companies realize their business goals.

A Dedicated In-house Team That Partners With Clients

15Five uses an in-house team to partner with the client’s organization in order to take action and move business metrics. Unlike other solutions on the market, coaching is not out-sourced to a third-party vendor with only a transactional interest in the client’s success. 15Five’s in-house team is trained, experienced and positioned to understand and help clients meet their goals.

The Primary Focus Is on Business Results

While 15Five recognizes the importance of learning outcomes, Transform’s primary intent is positively impacting a client’s higher-level business goals, including growth and customer satisfaction, while ensuring employee engagement and retention.

Real-time Practice and a Continuous Feedback Loop Foster Ongoing Improvement

Transform takes a unique approach that moves beyond passive learning through on-demand pre-recorded videos or instructor-led training. Working with a coach in real-time, managers practice the skills they have learned in the flow of their work, apply their learnings, and then receive continuous, actionable feedback on how to improve.

Solution Is Paired With Software to Further Drive Impact

15Five is the only solution to combine software with in-house, qualified expertise. Pairing Transform with 15Five’s software products enables the manager to take action and solidify behavior change and also perform insight-generating activities such as tracking and reporting. For example, Transform trains managers to develop effective Objectives and Key Results and coach their teams to complete them, which is aligned to 15Five’s Focus product—a goal setting and measurement tool.

“This was a transformative experience that helped our managers and executives understand how to leverage their own strengths to cultivate the strengths of their teams,” said Tarveen Forrester, head of people operations at Tastemade. “Our team was thoroughly engaged and came away with new insights and tools that they were able to immediately translate into action—such as giving feedback that fosters employee growth, creating efficiency through delegation, and being more assertive and confident. We found the program to be incredibly effective.”

To learn more about Transform and 15Five’s human-centered performance management platform, please visit 15Five.com.

About 15Five

Founded in 2011, 15Five equips HR leaders to play a strategic role in their company’s growth. HR leaders use 15Five to combine engagement, performance, and OKRs on one platform so they can make insightful decisions and take strategic action. Unlike other “command and control” performance systems, 15Five uses the latest in people science to turn managers and employees into self-driven owners of performance and engagement. To further the impact of talent on company growth, 15Five also provides education, coaching, and community for HR leaders, managers, and employees. HR leaders at over 2,800 companies, including Credit Karma, Spotify, and Pendo, rely on 15Five’s software and services to make their talent a growth driver.

Contacts

Marissa Goldman

marissa@bospar.com
847.951.5715