Talent Engagement

Baker Tilly Appoints Shane Lloyd as Head of Diversity, Inclusion and Belonging

November 18, 2021 (updated November 18, 2021) Published by BusinessWire

CHICAGO–(BUSINESS WIRE)–Leading advisory CPA firm Baker Tilly US, LLP (Baker Tilly) appoints Shane Lloyd as head of diversity, inclusion and belonging, reporting to CEO Alan Whitman. He is the first executive in this dedicated role for Baker Tilly where its diversity, inclusion and belonging strategy is embedded into all aspects of its business.

Lloyd was first introduced to Baker Tilly as a lead consultant at Cook Ross, an organizational development firm hired by Baker Tilly to assess its diversity, equity and inclusion (DEI) strategy and plan.

“Shane has tremendous ability to lead with both intellect and empathy, while setting the bar high for how we can keep getting better as an organization,” said Baker Tilly CEO Alan Whitman. “Personally, I felt challenged and inspired by the perspectives he brought.”

Following Cook Ross, Lloyd joined Amazon to advance their DEI efforts first within its Worldwide Consumer organization as the inclusion and engagement lead, and then as the Global Diversity, Equity and Inclusion learning leader. He has experience working in higher education at Brown and Yale Universities and in public health.

“I was drawn to Baker Tilly’s commitment to building the competencies and skills necessary to drive meaningful change,” Lloyd said. “Diversity and inclusion work means taking a methodical look at systems, and it also means going off script, valuing calculated disruption and taking risks. Baker Tilly embraces all of that.”

Lloyd holds a bachelor’s degree in behavioral neuroscience from Northeastern University and a master’s degree in public health from Brown University. Lloyd serves as the vice chair for the Maryland Montgomery County Racial Equity and Social Justice Advisory Committee and holds advisory roles in several non-profit organizations.

About Baker Tilly US, LLP (bakertilly.com)

Baker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles and Chicago. Baker Tilly is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 148 territories, with 36,000 professionals and a combined worldwide revenue of $4.0 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Twitter.

Contacts

Nicole Berkeland

nicole.berkeland@bakertilly.com

Baker Tilly Media Relations

press@bakertilly.com 612 876 4891

Nearly 2-in-5 Hospitality Workers Considering or Have Plans to Leave Their Job in the Next Two Months

November 4, 2021 (updated November 4, 2021) Published by BusinessWire

Medallia Zingle report finds a quarter of global hospitality employees say their employee experience has suffered since the return to travel.

SAN FRANCISCO–(BUSINESS WIRE)–New research released today by Medallia, Inc., the global leader in customer and employee experience, reveals that 38% of hospitality workers say they’re considering or already have plans to leave their jobs in the next two months. This and other insights are available in the full report, Global Staffing Report: Employee Experience Impacts Hospitality, released today by Medallia Zingle, the leading intelligent messaging provider used by some of the world’s biggest hospitality brands.

For the report, Medallia surveyed more than 1,250 travel and hospitality workers from the United States, United Kingdom, France, Spain & Germany. Findings reveal major challenges affecting the hospitality industry today, including how the return to travel is impacting workers’ job satisfaction, their employee experience, and their relationships with guests.

With hospitality’s historic staffing shortage well-reported, the report’s uncovering that nearly two-fifths of global hospitality workers plan to leave their jobs by the end of the year — and that 59% of organizations are working with less staff now than they did prior to the pandemic — hints at a challenging holiday season ahead for brands across the world. In fact, the study found that while 67% of workers report that their organization is experiencing increased guest activity since the return to travel, nearly half (48%) say their employers’ handling of it has been “Just OK.”

This is worrying news at a crucial juncture in the industry’s reopening, but illustrates the opportunity that exists for brands to better equip their teams to handle the upcoming travel surge, and address the industry’s staffing crisis.

“All industries have been affected by the COVID-19 crisis, but the travel and hospitality sector has experienced a particularly significant impact on its operations,” said Ford Blakely, founder, senior vice president and general manager of Medallia Zingle. “And while it’s concerning that a significant amount of workers are considering or already have plans to leave their jobs before the end of the year, brands have a massive opportunity to adopt technology and communication strategies that allow their employees to do more with less and create a more empowered and engaged workforce that’s enthusiastic about providing their guests with a best-in-class experience.”

Additional highlights from the report include:

US’ Struggles Higher Than Global Average: 68% of U.S. hospitality workers say their organization is working with less staff now than they did prior to the pandemic.
- Top 3 reasons globally: “health and safety concerns,” “lack of job security,” and because “workers obtained new jobs during the shutdown.”

Little Payoff for Employees: 61% of hospitality workers across the globe say their roles are harder and less rewarding since the onset of the pandemic.

Employee Experience Takes a Hit: A quarter (24%) of employees say that their employee experience has gotten worse and that they feel less engaged.
- Additionally, 27% say that the customer experience they are providing has also gotten worse since the onset of the pandemic.

Hiring Woes Persist: More than half (52%) of hospitality employees across the globe say that hiring talent has been an issue for their organization.
- Top 3 reasons: “not enough qualified applicants,” “lack of resources to offer competitive pay or benefits,” and “lack of flexibility/remote options.”

Medallia Zingle’s full “Global Staffing Report: Employee Experience Impacts Hospitality” report can be downloaded here.

About Medallia

Medallia is the pioneer and market leader in customer, employee, citizen and patient experience. The company’s award-winning SaaS platform, Medallia Experience Cloud, is becoming the experience system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media and corporate messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit www.medallia.com.

© 2021 Medallia, Inc. All rights reserved. Medallia®, the Medallia logo, and the names and marks associated with Medallia’s products are trademarks of Medallia. All other trademarks are the property of their respective owners.

Contacts

PR Contact:
Eric Stoessel

press@medallia.com

IR Contact:
Carolyn Bass

ir@medallia.com

Trinseo Appoints Paula Cooney as Senior Vice President, Chief Human Resources Officer

October 27, 2021 (updated October 27, 2021) Published by BusinessWire

BERWYN, Pa.–(BUSINESS WIRE)–$TSE—Trinseo (NYSE: TSE), a global materials company and manufacturer of plastics and latex binders today announced that Paula Cooney will assume the role of Senior Vice President, Chief Human Resources Officer (CHRO) effective November 29, 2021.

Cooney will be responsible for all human resource activities at Trinseo globally and will also become a member of Trinseo’s Executive Management team. The role will be moved from Switzerland to North America and Cooney will replace Trinseo’s current Switzerland-based SVP, CHRO, Alice Heezen, who will be leaving the company.

“I want to thank Alice for the many contributions she has made to Trinseo over the years and wish her the best in her future endeavors. We are thrilled to have Paula join us during this critical moment in our company’s transformational journey to become a specialty solutions provider,” said Frank Bozich, Trinseo President and Chief Executive Officer. “Ensuring we have robust business processes, the right talent and building a culture that is poised for change are essential components to achieving our business strategy. Paula joins Trinseo with deep and relevant experience as the CHRO at two publicly traded companies, with extensive experience leading organizations through significant acquisitions and integrations. I am confident that Paula will help us ensure we have the right talent and culture to achieve our goal of becoming a higher margin and less cyclical specialty materials and sustainable solutions provider.”

Prior to joining Trinseo, Cooney was Senior Vice President, Human Resources, for FLIR Systems, Inc. where she provided strategic direction as the company’s human resources leader. Before FLIR Systems, Inc., Cooney served as Vice President, Human Resources and Communications for Minnesota-based H.B. Fuller Company, a $3 billion global specialty chemicals company, where she worked for a decade and held multiple roles in HR leadership. Prior to joining H.B. Fuller in 2010, Cooney enjoyed a nearly 15-year career at Intel Corporation, holding HR roles of increasing responsibility. Cooney has a diploma in personnel management from the National College of Ireland and an MBS in human resource management and industrial relations from University College Dublin (Smurfit School of Business).

About Trinseo

Trinseo (NYSE: TSE) is a global materials solutions provider and manufacturer of plastics and latex binders with a focus on delivering innovative, sustainable, and value-creating products that are intrinsic to our daily lives. Trinseo is dedicated to making a positive impact on society by partnering with like-minded stakeholders, and supporting the sustainability goals of our customers in a wide range of end-markets including automotive, consumer electronics, appliances, medical devices, packaging, footwear, carpet, paper and board, and building and construction. Trinseo had approximately $3.0 billion in net sales in 2020 and has 26 manufacturing sites around the world and approximately 3,800 employees. For more information, please visit: www.trinseo.com.

Cautionary Note on Forward-Looking Statements

This press release may contain forward-looking statements including, without limitation, statements concerning plans, objectives, goals, projections, strategies, future events or performance, and underlying assumptions and other statements, which are not statements of historical facts or guarantees or assurances of future performance. Forward-looking statements may be identified by the use of words like “expect,” “anticipate,” “intend,” “forecast,” “outlook,” “will,” “may,” “might,” “see,” “tend,” “assume,” “potential,” “likely,” “target,” “plan,” “contemplate,” “seek,” “attempt,” “should,” “could,” “would” or expressions of similar meaning. Forward-looking statements reflect management’s evaluation of information currently available and are based on our current expectations and assumptions regarding our business, the economy and other future conditions. Because forward-looking statements relate to the future, they are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict. Factors that might cause such a difference include, but are not limited to those factors discussed in our Annual Report on Form 10-K, under Part I, Item 1A —”Risk Factors” and elsewhere in our other reports, filings and furnishings made with the U.S. Securities and Exchange Commission from time to time. As a result of these or other factors, our actual results may differ materially from those contemplated by the forward-looking statements. Therefore, we caution you against relying on any of these forward-looking statements. The forward-looking statements included in this press release are made only as of the date hereof. We undertake no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

Contacts

Press Contact:
Trinseo

Dina Pokedoff

Tel : +1 610-240-3307

Email: dpokedoff@trinseo.com

Investor Contact:
Trinseo

Andy Myers

Tel : +1 610-240-3221

Email: aemyers@trinseo.com

Sheppard Mullin Appoints Lois Durant Chief Diversity & Inclusion Officer

October 27, 2021 (updated October 27, 2021) Published by BusinessWire

NEW YORK–(BUSINESS WIRE)–Sheppard, Mullin, Richter & Hampton LLP is pleased to announce that Lois Durant has been named its first Chief Diversity and Inclusion Officer (CDIO). Durant has served as Sheppard Mullin’s Director of Diversity & Inclusion (D&I) and Talent Management Strategy for the last three-and-a-half years where she has been responsible for managing the firm’s internal and external D&I efforts as well as the development and implementation of various talent management initiatives.

“Lois’ demonstrated passion, creative drive, and ability to lead others to become more inclusive with our programs and initiatives have catapulted our D&I efforts forward as a firm,” said Luca Salvi, chairman of Sheppard Mullin. “We are thrilled to see her leadership continue in this new role as CDIO.”

As Director of D&I and Talent Management Strategy, Durant was instrumental in instituting new and progressive professional development, talent retention and D&I programs, including establishing D&I Office Working Groups, expanding the firm’s affinity group program, creating comprehensive training academies for junior and mid-level associates, leading the associate mentoring program, and creating enhanced evaluation processes. In this new role, Durant will continue to work alongside firm leadership and the Chair of Diversity and Inclusion Rena Andoh to support the retention and promotion of diverse talent throughout the firm.

Lois Durant, Chief Diversity and Inclusion Officer, commented, “Sheppard Mullin supports and cultivates an inclusive working environment where attorneys and staff of all backgrounds have an equal opportunity to fulfill their personal and professional goals. Creating and implementing programs and policies that support and retain diverse talent speaks to the core of our firm culture. I am particularly excited to step into this new role and to further innovate and challenge ourselves, our clients, and communities to do better.”

Under Durant’s leadership, the firm has earned numerous awards for its D&I initiatives, including Minority Corporate Counsel Association’s prestigious Thomas Sager Award. Firm client Starbucks Coffee Company presented the firm with its Law & Corporate Affairs 2018 Excellence in Diversity & Inclusion Award, which recognizes one law firm annually that “demonstrates true leadership in diversity and inclusion.”

Durant has worked across all functional areas of talent management and has spent most of her career working at large law firms. Before joining Sheppard Mullin in 2018, she was a key member of White & Case’s Global Senior People Leadership Team and led the talent management efforts of all litigation practice groups, advising practice group leaders on talent-related matters. Prior to White & Case, Lois was Kaye Scholer’s Manager of Professional Development and Retention and worked closely with the D&I Committee to create and implement the firm’s D&I action plan. In 2020, Crain’s New York Business recognized Durant as a Notable Woman in Talent Resources. Durant earned her M.B.A. from Washington University in St. Louis and her B.A. from Fordham University.

About Sheppard, Mullin, Richter & Hampton LLP

Sheppard Mullin is a full-service AmLaw 50 firm with more than 1,000 attorneys in 15 offices located in the United States, Europe and Asia. Since 1927, industry-leading companies have turned to Sheppard Mullin to handle corporate and technology matters, high-stakes litigation and complex financial transactions. In the U.S., the firm’s clients include almost half of the Fortune 100. For more information, please visit www.sheppardmullin.com.

Contacts

JOHN J. BUCHANAN
(415) 774-3181
jbuchanan@sheppardmullin.com

KARA EYER
(312) 499-0533
keyer@sheppardmullin.com

agilon health Names Mat Varghese as New Chief People Officer

October 8, 2021 (updated October 8, 2021) Published by BusinessWire

Varghese will lead employee development, growth & talent acquisition strategy at company transforming health care for seniors

LONG BEACH, Calif.–(BUSINESS WIRE)–agilon health (NYSE: AGL), the company transforming health care for seniors by empowering primary-care physicians to focus on the entire health of their patients, has named Mat Varghese as its new chief people officer effective October 11, 2021.

Varghese will become a member of the executive leadership team, reporting to Steve Sell, CEO, and will lead the advancement and execution of agilon health’s employee development, growth, and talent acquisition strategy.

Varghese brings nearly 20 years of human resources leadership and experience in large public companies poised for growth including in the health technology sector.

“Mat has precisely the public company expertise and leadership experience we need to help agilon health meet its full potential, expand our partnerships with leading physician groups and improve the health of seniors across the U.S.,” said, Steve Sell, CEO, agilon health.

Varghese joins agilon health from R1 RCM, a leading provider of technology-driven solutions for health care providers where he served since 2017 as senior vice president of human resources. He also has held human resources leadership roles at Arthur J. Gallagher & Associates, General Electric, General Mills, and CompuSystems Inc. He earned a master’s degree in industrial and labor relations from Michigan State University and a master’s degree of social work from the University of Michigan.

“I am delighted to join the team at agilon health and advance the company’s growth, development and talent strategy during this pivotal time. As our country ages and the need for quality primary care services grows, agilon’s model will make a positive difference in supporting our partner physicians and the senior patients in their care,” Varghese said.

Varghese succeeds Chris Casler, who is leaving to pursue other opportunities. Casler’s work as chief human resources officer during the past two and half years helped position the company for success as it went public.

About agilon health

agilon health is transforming health care for seniors by empowering primary-care physicians to focus on the entire health of their patients. Through our partnerships and our platform, agilon is leading the nation in creating the system we need – one built on the value of care, not the volume of fees. We honor the independence of local physicians and serve as their partners so they can be the doctors they trained to be. agilon provides the capital, data, payor relationships, executive experience and contract support that allow physician groups to take on the risk of total care for their most vulnerable patients. The result: healthier communities, and doctors who can devote the right amount of time with the patients who need it most. With rapidly growing appeal, agilon is scaled to grow and is here to help our nation’s best independent physician groups have a sustained, thriving future. Together, we are reinventing primary care. For more information about agilon health, visit www.agilonhealth.com and connect with us on Twitter, Instagram, LinkedIn and YouTube.

Contacts

Investor Contact:

Matthew Gillmor

VP, Investor Relations

investors@agilonhealth.com

Media Contact

Claire Mulhearn

VP, Corporate Communications

media@agilonhealth.com

Small Business Hiring Trends Show Positive Signs for Labor Market

October 8, 2021 (updated October 8, 2021) Published by BusinessWire

The CBIZ Small Business Employment Index reported nominal hiring growth in September as the U.S. continues to confront Delta-variant concerns

CLEVELAND–(BUSINESS WIRE)–The CBIZ Small Business Employment Index (“SBEI”) reported a seasonally adjusted increase of 0.21% in September, reversing reported declines in August and demonstrating a positive indicator for the labor market. The CBIZ SBEI tracks payroll and hiring trends for over 3,700 companies that have 300 or fewer employees, providing broad insight into small business trends.

“The September reading, while reporting relatively unremarkable growth, is a good sign for small business hiring during a month that we typically see a hiring down-turn,” said Philip Noftsinger, Executive Vice President, CBIZ, Inc. “These findings also debunk some of the earlier theories that proposed the enhanced unemployment benefits were the leading factor causing labor shortages.”

The ADP and Moody’s employment report indicated growth in hiring among small-, medium- and large-sized companies. Its September reading showed an overall increase of 568,000 private-sector jobs for the month, a significant increase over the August report, with small businesses accounting for 63,000 of them on a seasonally adjusted, month-over-month basis. The ADP and Moody’s report counts small businesses as companies with 49 or fewer employees, while the CBIZ SBEI uses data from companies with 300 employees or fewer.

The CBIZ SBEI reported robust hiring in the West (2.34%) region driven by a full economic reopening. The Central (0.01%) region showed relatively flat growth while it still battles the Delta variant. The Southeast (0.32%) also reported growth in September. The Northeast (-0.51%) was the only region to report a hiring decline.

On an industry level, the most notable increases were seen in Educational Services, Accommodations and Food Services, Transportation and Non-profit. Arts and Entertainment, Retail, and Healthcare saw decreases in hiring.

“Looking ahead, vaccine mandates might contribute to some hiring declines in regions and industries that are beginning to enforce vaccinations in companies of 100 plus employees,” added Noftsinger. “The September data is reassuring moving into the holidays when we hope to see seasonal growth.”

To view an infographic with data from the employment index, visit the CBIZ website.

Additional takeaways from the September SBEI include:

September’s snapshot: 22% of companies in the index expanded employment, 52% made no change to their headcounts and 26% reduced staffing.

Industries at a glance: Positive hiring gains were seen in Educational Services, Accommodations and Food Services, Non-profit and Transportation. Meanwhile, declines were reported in Arts and Entertainment, Retail, and Healthcare.

Geographical hiring: Regions experienced hiring increases include Central (0.01%), Southeast (0.32%), and West (2.34%) regions. The Northeast (-0.51%) was the only region to experience a hiring decline.

What’s next? Now that enhanced unemployment benefits have been rolled back and more of the population is vaccinated, this might be a boost for hiring trends as more people return to the labor market.

Editor’s note:

(1) The SBEI illustration is licensed under a Creative Commons Attribution-NoDerivs 3.0 Unported License. Based on our work at https://www.cbiz.com.

Follow CBIZ on Twitter at @CBZ or on Facebook.

About CBIZ

CBIZ, Inc. is a leading provider of financial, insurance and advisory services to businesses throughout the United States. Financial services include accounting, tax, government health care consulting, transaction advisory, risk advisory, and valuation services. Insurance services include employee benefits consulting, retirement plan consulting, property and casualty insurance, payroll, and human capital consulting. With more than 100 Company offices in 31 states, CBIZ is one of the largest accounting and insurance brokerage providers in the U.S. For more information, visit www.cbiz.com.

Contacts

Media
Kara Lester

Gregory FCA for CBIZ

Kara@gregoryfca.com
610-228-2104

Copy of Inclusion 2021 Summit - OutBuro LGBTQ profession entrepreneur networking online community gay lesbian transgender queer bisexual nonbinary 2

Inclusion 2021 – Chats with Cornell Verdeja-Woodson, Director of Diversity, Equity, and Inclusion at Headspace

October 6, 2021 (updated October 6, 2021) Published by Dennis Velco

Ahead of his speaking participation at the online DEI festival, INCLUSION 2021, we caught up with Cornell Verdeja-Woodson, Director of Diversity, Equity, and Inclusion at Headspace, and Founder & CEO of Brave Trainings on his thoughts on Diversity, Equity, Inclusion, and Belonging in the workplace.

Don’t miss your chance to catch Cornell speaking on an exclusive panel discussion at INCLUSION 2021, the leading virtual global business festival dedicated to equity, diversity & inclusion in the workplace.

Claim your free pass here! – limited numer

Discussing Working towards a racially just workforce: One year on from global Black liberation uprisings 2020, Cornell will be joined by Leslie Gray, Head of Diversity & Inclusion and Chief of Staff, Office of the CEO at Mozilla and Asif Sadiq MBE, Senior Vice President, Head of Equity and Inclusion at WarnerMedia International. Together they will tackle:

How have the commitments made by companies to address racial inequalities across the world since June 2020 translated into action? Has adequate progress been made in the short term?
What should companies be aiming for in regards to quotas, and what are the pitfalls when quotas are the only driver for race diversity
How can companies create a safe work environment for Black and people of colour – what actions can be implemented?
There is also an emotional tax associated with being Black in the workplace – what are companies doing to ensure the wellbeing of their BIPOC employees?
Who is getting it right and from where can we draw inspiration?

Want to be part of this year’s conversation? Then what are you waiting for? Sign up now and claim your free pass to attend the fastest-growing virtual event in the industry – INCLUSION 2021.

Claim your free pass here! – limited numer

Experience a packed agenda featuring the biggest names in DE&I, interactive workshops and roundtables, plenty of social activities, and regular networking opportunities.

By attending, you will be able to:

Learn from in-depth D&I keynotes, case studies and panel discussions
Join interactive workshops and roundtables
Connect with essential D&I contacts at our online diversity exhibition
Grow your network during our INCLUSION social hour meetups
Discover how to support minorities, heal divides and increase staff unity

Hear from our incredible high profile line-up of 75+ expert speakers leading the charge for diversity, equity, and inclusion change in the workplace, including:

Rashmi Verma - Head of Diversity and Inclusion - Hugo Boss — Rashmi Verma, Global Head of Diversity & Inclusion at HUGO BOSS

Joseph Nwosu - Co-Lead of the Black Experian Network ERG — Joseph Nwosu, Co Lead of the Black at Experian Network (ERG) at Experian

Cecilia Weckstrom - Senior Global Diversity and Inclusion Director - Lego Group — Cecilia Weckstrom, Senior Global Director, Head of Diversity, Inclusion & People Innovation at LEGO Group

Michael Vermeersch - Digital Inclusion Lead and Chair - UK Disability ERG - Microsoft — Michael Vermeersch, Digital Inclusion Lead & Chair, UK Disability ERG at Microsoft

Michael Anaman - Head of Service Delivery and Head of Inclusion - Now TV — Michael Anaman, Head of Service Delivery and Head of Inclusion at NOW TV

Putri Realita - Global Diversity and Inclusion Lead - Danone — Putri Realita, Global Diversity and Inclusion Lead at Danone

Leslie Gray MBA - Head of Diversity and Inclusion and Chief of Staff - Office of the CEO - Mozilla — Leslie Gray MBA, Head of Diversity & Inclusion and Chief of Staff, Office of the CEO at Mozilla

Abigail Wilmore - Chief People Officer - Stella McCartney — Abigail Wilmore , Chief People Officer at Stella McCartney

View all speakers

Join RW3, WorkJam, Personio and BiasProof in the movement for change. Becoming an official partner or exhibitor at INCLUSION 2021 will help raise your visibility, connect with your target audience, develop your talent pipeline and improve your profitability. Position your brand as a real leader in the global movement for D&I change in the workplace. Click here for more information.

We can’t wait to see you in October. Tickets are limited, so make sure to grab yours now before they run out.

Claim your free pass here! – limited numer

Thank you to all our sponsors:

Culture Wizard by RW3 - Global Inclusion Experts

Silver Sponsors

Partners

Our Partner Charity

Click here to donate to autistica

Inclusion 2021 Summit - OutBuro LGBTQ profession entrepreneur networking online community gay lesbian transgender queer bisexual nonbinary

Inclusion 2021 Summit – Equity, Diversity, and Inclusion in the Workplace

October 6, 2021 (updated October 6, 2021) Published by Dennis Velco

Don’t miss your chance to catch an exclusive panel discussion at INCLUSION 2021, the leading virtual global business festival dedicated to equity, diversity & inclusion in the workplace. OutBüro is a partner and will be hosting LGBTQ+ Inclusion break-out sessions and available in the main lobby for additional information and engagement.

Claim your free pass here! – limited numer

Discussing Wellbeing in a Post-Pandemic World – Defining Expectations and Reprogramming Routines, Anna Mouchref, Leading Culture & Diversity, Siemens Digital Industries; Praveen Gopalan, Environmental Sustainability & Employee Engagement Programme Manager for BBC Studios and Dr. Shaun Davis, Global Director of Safety, Health, Wellbeing & Sustainability, Royal Mail will cover:

What impact has the pandemic had on employee wellbeing over the last year – can this be measured, and if so, how?
As many organisations move to a hybrid workforce model, what should be considered and implemented in terms of employee wellbeing?
What steps can and should leaders take to role-model behaviours, to promote a culture of wellbeing among their workforce?
Why is a more holistic relationship between work and life more beneficial and what has been the impact of the pandemic
How can you stay agile and review the approach to wellbeing in response to changing external factors?

Experience a packed agenda featuring the biggest names in DE&I, interactive workshops and roundtables, plenty of social activities and regular networking opportunities.

By attending, you will be able to:

Learn from in-depth D&I keynotes, case studies and panel discussions
Join interactive workshops and roundtables
Connect with essential D&I contacts at our online diversity exhibition
Grow your network during our INCLUSION social hour meetups
Discover how to support minorities, heal divides and increase staff unity

Hear from our incredible high profile line-up of 75+ expert speakers leading the charge for diversity, equity, and inclusion change in the workplace, including:

View all speakers

Claim your free pass here! – limited numer

Thank you to all our sponsors:

Silver Sponsors

Partners

Our Partner Charity

Click here to donate to autistica

OutBuro lgbt professional entreprenuer networking online community gay lesbian transgender queer bisexual nonbinary 2

It Can Take Eight Months Before New Starters Become Productive at Work

October 5, 2021 (updated October 5, 2021) Published by BusinessWire

Employers must ensure their onboarding programs are more effective

NEW YORK–(BUSINESS WIRE)–#Questionmark–Employers are taking too long to get new joiners up to speed. While firms are desperate for new modern skills to deal with the challenges of a shifting business landscape, research shows that it can take between three to eight months for employees to become fully productive.¹

The new Questionmark report “Getting the Best on Board” explores the importance of a structured onboarding process to setting staff up for success. Team members that receive effective onboarding are 18 times more likely to feel committed to their organization.² Staff who have a negative onboarding experience are twice as likely to leave.³

Despite the importance of onboarding, the report notes five common challenges that make it difficult to achieve:

Diverse starting points – it is hard for a manager to get a clear read on a person’s previous experience and gaps in their knowledge.
Difficult to measure success – it might take several months for a manager to realize that a new joiner did not learn what they should have during the onboarding process.
Information overload – five to ten departments are often involved in a company’s onboarding process.⁴ Without structured and prioritized content, a new starter will likely be overwhelmed.
Time restraints – for a manager, taking time out for training and inducting a team member may not feel like a priority. But failing to make it one soon proves a false economy.
Remote onboarding – some 37% of respondents said they had experienced a significant problem with the remote onboarding process.⁵

John Kleeman, Founder of Questionmark, said: “Assessing the skills of workers before, during and after the onboarding process can give leaders the information they need to check it is working and unlock performance. Assessments show an individual’s starting point, enabling information and training to be tailored and prioritized. Tests during the process indicate whether the information and procedures are being understood. Tests later down the line show whether the information has stuck.”

Managers can use online assessments to check that new workers have understood crucial policies and procedures such as security and health and safety. With information from assessments, employers can make better decisions about a team member’s job readiness.

Read the full report: “Getting the Best on Board: using staff assessments to get new workers on board and up to speed as quickly as possible, with the modern skills to thrive”.

www.questionmark.com

Ends

Notes to editors

About Questionmark

Questionmark unlocks performance through reliable and secure online assessments.

Questionmark provides a secure enterprise-grade assessment platform and professional services to leading organizations around the world, delivered with care and unequalled expertise. Its full-service online assessment tool and professional services help customers to improve their performance and meet their compliance requirements. Questionmark enables organizations to unlock their potential by delivering assessments which are valid, reliable, fair and defensible.

Questionmark offers secure powerful integration with other LMS, LRS and proctoring services making it easy to bring everything together in one place. Questionmark’s cloud-based assessment management platform offers rapid deployment, scalability for high-volume test delivery, 24/7 support, and the peace-of-mind of secure, audited U.S., Australian and European-based data centers.

¹ A range of sources indicate a long period of time that it takes to get new starters working at their most productive. Here are two examples: https://hronboard.me/blog/5-ways-to-fast-track-productivity-in-new-starters/

https://www.intuition.com/how-to-maintain-momentum-for-onboarding-programs/

² https://www.bamboohr.com/resources/infographics/the-incredible-impact-of-effective-onboarding/

³ https://digitate.com/blog/automation-and-ai-superheroes-in-disguise/

⁴ https://typelane.com/6-reasons-employee-onboarding-is-broken/

⁵ https://www.clickboarding.com/impact-of-covid-on-employee-onboarding/

Contacts

US: Kristin Bernor, external relations: Kristin.bernor@questionmark.com +1 203.349.6438

UK: Peter Sigrist: peter.sigrist@fourteenforty.uk +44 7720 056 981

Australia and New Zealand: Chelsea Dowd: chelsea.dowd@questionmark.com +61 2 8073 0527

New Study From Mind Share Partners In Partnership With Qualtrics And ServiceNow: Employee Mental Health Challenges Now Impact The Majority Of U.S. Workers—Persisting Longer And Pushing More Employees To Leave Their Jobs

October 4, 2021 (updated October 4, 2021) Published by BusinessWire

Follow-On Study Offers A Rare Pre- And Post-Pandemic Comparison On The State Of Workplace Mental Health And Spotlights The Heightened Stakes For Employers

SAN FRANCISCO–(BUSINESS WIRE)–Mind Share Partners, a national nonprofit that is changing the culture of workplace mental health, launched “Mind Share Partners’ 2021 Mental Health at Work Report in partnership with Qualtrics and ServiceNow”—a study that explores mental health, stigma, and work culture in U.S. workplaces. This year’s study is sponsored by ServiceNow and Morrison & Foerster and is a follow-on to the 2019 Mental Health at Work Report.

Read more about the findings in our Harvard Business Review article.

The study reveals that mental health challenges are impacting a majority of U.S. workers at all levels of seniority for significant periods of time. 76% of full-time U.S. workers reported experiencing at least one symptom of a mental health condition in the past year (a 29% increase from 2019), with 80% of study respondents reporting their symptoms cumulatively lasting a month or more, and 36% reporting symptoms lasting five months to an entire year. Executive and C-level employees were more likely to report experiencing at least one mental health symptom, compared to managers and individual contributors.

With a growing dialogue around “The Great Resignation,” there are clear correlations to employers losing talent due to unsupported mental health challenges. The study found that 50% of respondents had left a previous role at a company due, at least in part, to mental health reasons, compared to 34% in 2019. This number grows to 81% for Gen Z and 68% for Millennial respondents.

“Prior to the pandemic, U.S. employers had just begun to acknowledge the prevalence and impact of mental health challenges at work, the need to address stigma, as well as the emerging link to diversity, equity, and inclusion (DEI),” said Kelly Greenwood, Founder & CEO of Mind Share Partners.

“The stakes have been raised. Companies must move from viewing mental health as an individual’s responsibility to a collective priority. The future of workplace mental health demands culture change. Everyone within an organization plays a unique role in creating a mentally healthy workplace, with leadership paving the way. We can’t afford to go back to ‘business as usual’. Now is the time to be intentional and imagine what work could be—with more vulnerability, compassion, and sustainable ways of working,” Greenwood said.

Other Key Findings Include:

Workplace factors have a clear impact on mental health.

84% of study respondents reported at least one workplace factor that negatively impacted their mental health in the past year—the most common being emotionally draining work (37%).
Employers’ return to office plans are negatively impacting mental health. The most common ways were the policies themselves around in-person vs. remote work after the pandemic (41%) and lack of work-life balance or flexibility based on the policy (37%).
The study found that employees who have felt supported by their employers with the pandemic, racial injustices, return to office planning, and/or mental health overall have better mental health and engagement outcomes.

Employees are talking about mental health more, but their comfort levels and experience of these conversations are still mixed.

Two-thirds (65%) of study respondents reported having talked about their mental health to someone at work in the past year—a 63% increase from 40% in 2019.
41% of study respondents felt comfortable talking to their colleagues about their own mental health—a 46% increase from 2019 (28%); 40% felt comfortable talking to managers—a 38% increase from 2019 (29%); and 37% to HR—a 48% increase from 2019 (25%).
Only 49% of respondents described their experience of talking about mental health at work as positive or that they received a positive or supportive response—comparable to rates in 2019 (48%).

Diversity, equity, and inclusion (DEI) programs continue to play a strong role in workplace mental health, but significant investment and commitment are needed to alleviate disproportionate challenges exacerbated by the events of 2020, including, but not limited to, systemic racism and trauma experienced by Black employees and school closures due to Covid-19 impacting parents and caregivers.

Younger workers (i.e., Gen Z and Millennial respondents), caregivers, and respondents from historically underrepresented communities (including LGBTQ+, transgender, Black, and Latinx respondents) tended to be more likely to experience mental health symptoms, more likely to say that work or the workplace environment negatively impacted their mental health, and more likely to have left a previous role due, at least in part, to mental health reasons.
Asian Americans and Pacific Islanders were among those who felt the least supported amidst the pandemic and racial hate crimes / injustices, alongside Native American respondents for the pandemic, and mixed-race respondents for the racial hate crimes / injustices.

Employers are investing more into mental health and employees are increasingly drawn to day-to-day support versus temporary, Band-Aid solutions.

Resources provided by employers to employees grew since the pandemic, including extra paid time off (55% growth), mental health days (41% growth), and mental health training (33% growth).
There was significant growth in the use of accommodations by employees.
The “resource” most desired by respondents (31%) was a more open culture around mental health.

Employers are deepening their investment in supporting mental health at work through company culture, but still haven’t achieved true culture change.

32% more respondents believe that mental health was actually prioritized at their company (54% in 2021; 41% in 2019).
27% more respondents believe their company leaders were advocates for mental health at work (47% in 2021; 37% in 2019). 21% more respondents believe that their manager was equipped to support them if they had a mental health condition or symptom (47% in 2021; 39% in 2019).

The study indicates an overarching theme that the future of workplace mental health is through employer investment in culture change—including sustainable ways of working. Employers must shift their view of mental health from being an “individual’s issue” to a company priority. Mind Share Partners’ Ecosystem of a Mentally Healthy Workplace Framework highlights how everyone within an organization has a role in influencing and changing the broader culture around work and mental health.

“The past year has highlighted the impact mental health has had on so many of our colleagues and employees,” said Qualtrics Chief People Officer Julia Anas. “Whether employees need someone to talk to, flexibility to take care of themselves, their families and friends, or recognition for their success, it’s imperative that company leaders listen, understand, and lead with empathy in helping employees find solutions. Each individual is unique, so there is not a one-size-fits-all approach, but it starts with listening, followed by taking action.”

“We are not the same workers we once were,” said Nick Tzitzon, Chief Strategy and Corporate Affairs Officer at ServiceNow. “As leaders, we need the grace and imagination to open the conversation about mental health, starting and supporting frank, sometimes difficult, conversations in the workplace.”

This study is based on collected responses from 1,500 individuals via an online survey from May 21, 2021 to June 18, 2021 through Qualtrics. To download the full findings please visit: www.mindsharepartners.org/mentalhealthatworkreport-2021-download

About Mind Share Partners

Mind Share Partners is a national nonprofit that is changing the culture of workplace mental health so that both employees and organizations can thrive. It does this by building public awareness, hosting communities to support employee resource groups (or affinity groups) and professionals, and providing workplace mental health training and strategic advising to leading companies. Learn more at www.mindsharepartners.org.

About Qualtrics

Qualtrics, the world’s #1 Experience Management (XM) provider and creator of the XM category, is changing the way organizations manage and improve the four core experiences of business—customer, employee, product, and brand. Over 13,500 organizations around the world are using Qualtrics to listen, understand, and take action on experience data (X-data™)—the beliefs, emotions, and intentions that tell you why things are happening, and what to do about it. To learn more, please visit qualtrics.com.

About ServiceNow

ServiceNow (NYSE: NOW) is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. For more information, visit: servicenow.com.

Contacts

Nina Tomaro

Marketing and Communications Lead

Mind Share Partners

ntomaro@mindsharepartners.org

Erica Evans

Qualtrics Public Relations

press@qualtrics.com

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