Skillsofts Global Knowledge Skills and Salary Report Finds Three in Four IT Departments Face Critical Skills Gaps OutBuro lgbtq professional entreprenuer networking online community gay lesbian queer

Skillsoft’s Global Knowledge Skills and Salary Report Finds Three in Four IT Departments Face Critical Skills Gaps

Gaps in IT staff skills causing increased stress levels and decreased productivity within organizations

BOSTON–(BUSINESS WIRE)–#LandDSkillsoft (NYSE:SKIL), a global leader in corporate digital learning, today released its annual Global Knowledge IT Skills and Salary Report, exploring the current state of skills gaps, training and development, compensation, and job satisfaction in the IT industry. Based on responses from more than 9,300 IT professionals, the report found that 76 percent of IT decision makers worldwide are facing critical skills gaps in their departments – a 145 percent increase since 2016. While still a significant challenge, this represents the second consecutive year of slight improvement (79 percent in 2019, 78 percent in 2020).

skillsoft navy

“Today’s digital-first economy has presented significant opportunities for organizations. However, it has also created a dire need for new skills in cloud computing, cybersecurity, AI, DevOps, and many other critical tech areas,” said Michael Yoo, General Manager, Technology & Developer, Skillsoft. “Gaps in skills don’t just disappear, they only grow wider if not properly addressed. While it is encouraging to see early signs of closing the gap, work is far from done. Organizations must place a bigger emphasis on investing in employee training, empowering professionals to earn new certifications, and filling vacant roles with diverse candidates.”

To continue closing the skills gap, understanding the reasons behind it, and its impact, is critical. As digital transformation accelerates, 38 percent of IT decision makers cited the rate of technology change outpacing their existing skills development programs as the primary driver, followed by difficulty in attracting qualified candidates (35 percent) and lack of investment in training resources (32 percent). In addition to the direct effect these gaps have on organizations’ bottom lines – IDC predicts the financial impact growing to $6.5 trillion worldwide by 20251 – respondents also said they increase employee stress (55 percent), make it difficult to meet quality and business objectives (42 percent and 36 percent, respectively), and create project delays (35 percent), among other challenges.

Of note, organizations are increasingly recognizing the role that professional development plays in combatting skills gaps and raising employee morale and retention, with 56 percent of IT decision makers saying they have a plan in place to train existing team members. And, given that 80 percent of IT professionals report a myriad of benefits after achieving new skills and certifications – including improved quality of work (49 percent), higher levels of engagement (32 percent), and faster job performance (27 percent) – providing upskilling opportunities is a win-win for both organizations and employees alike.

Additional takeaways from the Global Knowledge IT Skills and Salary report include:

  • IT staff crave learning and development and will move on if they are not getting it.

    • For the third consecutive year, respondents that switched employers within the past year cited a lack of growth and development opportunities as their top reason for doing so (59 percent), taking precedence over better compensation (39 percent) and work/life balance (31 percent).
    • When training, 66 percent of respondents said they prefer a formal, instructor-led approach, while the remaining third gravitate toward informal, peer-to-peer methods, underscoring the value of providing personalized and blended learning experiences.
  • Salaries are on the rise and opportunities exist for even bigger paychecks.

    • The average annual salary for IT professionals has increased across all regions. Aside from executives and those in sales, the higher-paying positions are in cloud, risk management, security, and IT architecture and design.
    • 52 percent of respondents said they received a raise in the past year, attributing the increase to a variety of factors including job performance, developing new skills, and obtaining industry certifications.
  • More IT professionals are certified than ever and are boosting the bottom line.

    • 92 percent of all respondents said they have at least one certification, a 5 percent and 7 percent increase compared to 2020 and 2019, respectively.

      • 64 percent of IT decision makers say certified employees deliver $10,000 or more in added annual value compared to non-certified team members, demonstrating the positive impact that investment in training has on organizations’ bottom lines.

Resources:

1 – IDC, IDC FutureScape: Worldwide Future of Work 2022 Predictions, Doc. #US47290521, October 2021

Research Methodology

The 2021 IT Skills and Salary Survey was conducted online from November 2020 through February 2021, yielding more than 9,300 responses globally from IT decision makers and staff. Distributed by Global Knowledge, technology companies, and industry associations around the world, the survey was made available in web articles, online newsletters, and social media, and tabulated using the Qualtrics XM Platform.

About Skillsoft

Skillsoft (NYSE:SKIL) is a global leader in corporate digital learning, focused on transforming today’s workforce for tomorrow’s economy. The Company provides enterprise learning solutions designed to prepare organizations for the future of work, overcome critical skill gaps, drive demonstrable behavior-change, and unlock the potential in their people. Skillsoft offers a comprehensive suite of premium, original, and authorized partner content, including one of the broadest and deepest libraries of leadership & business skills, technology & developer, and compliance curricula. With access to a broad spectrum of learning options (including video, audio, books, bootcamps, live events, and practice labs), organizations can meaningfully increase learner engagement and retention. Skillsoft’s offerings are delivered through Percipio, its award-winning, AI-driven, immersive learning platform purpose built to make learning easier, more accessible, and more effective. Learn more at www.skillsoft.com.

Contacts

Investors
James Gruskin

james.gruskin@skillsoft.com

Media
Caitlin Leddy

caitlin.leddy@skillsoft.com

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Employers Need a Break With the Past to Trigger the “Great Rehire”

With evidence growing of a mismatch between job openings and candidates, there needs to be a renewed focus on modern skills

Questionmark PrimaryLogo

NEW YORK–(BUSINESS WIRE)–#Questionmark–The hiring system appears to be broken, with record job openings failing to trigger a “great rehire” because of an outdated focus on the wrong skills, says online assessment provider Questionmark.1

A recent survey of unemployed workers found over two thirds (70 percent) of job seekers were frustrated they could not find the right job to apply for. The majority (59 percent) also claimed there aren’t enough openings in their preferred profession. 2

Hiring for modern skills like critical thinking, problem-solving and digital literacy could be the answer, according to Questionmark. It appeals both to what employers increasingly need and what employees are looking for to advance their careers.

Neil McGough, General Manager of Questionmark, said: “After the ‘great resignation’ everyone has been waiting for the ’great rehire‘ but what has emerged is a serious mismatch between employer requirements and employee expectations. This problem could be mitigated by a renewed focus on modern skills. Employers need to assess the skills of their current workforce and review how required skills are presented in job specs and recruitment ads.”

Questionmark’s report “Modern Skills for a Post-Pandemic World” sets out the skills that would not traditionally be included in a generic job specification, but which employers now need and employees may find more attractive. These include:

  • Technology skills such as digital collaboration, digital communication, cybersecurity awareness and understanding artificial intelligence (AI)
  • Cognitive skills such as critical thinking and problem solving, data literacy, communication and creativity
  • Cultural skills such as accountability, collaboration and teamwork, and compliance

Questionmark urges employers to use assessments to gather real information about the modern skills that their current workforce has, and those offered by candidates through the recruitment process. A clear grasp of these alongside the technical skills associated with a role could provide a more appealing way to frame a job opening, helping to close the skills gap that is threatening to slow economic growth.3

www.questionmark.com

Ends

Notes to editors

About Questionmark

Questionmark unlocks performance through reliable and secure online assessments.

Questionmark provides a secure enterprise-grade assessment platform and professional services to leading organizations around the world, delivered with care and unequalled expertise. Its full-service online assessment tool and professional services help customers to improve their performance and meet their compliance requirements. Questionmark enables organizations to unlock their potential by delivering assessments which are valid, reliable, fair and defensible.

Questionmark offers secure powerful integration with other LMS, LRS and proctoring services making it easy to bring everything together in one place. Questionmark’s cloud-based assessment management platform offers rapid deployment, scalability for high-volume test delivery, 24/7 support, and the peace-of-mind of secure, audited U.S., Australian and European-based data centres.


1 https://apnews.com/article/health-coronavirus-pandemic-business-38685e73f4d7d7e51952263586896680
2 https://www.flexjobs.com/blog/post/job-seekers-frustrated-by-lack-of-opportunities/
3 https://finance.yahoo.com/news/skills-gap-may-turn-into-skills-canyon-by-end-of-pandemic-executive-warns-143047625.html

Contacts

For more information:

US: Kristin Bernor, external relations: Kristin.bernor@questionmark.com +1 203.349.6438

UK: Peter Sigrist: peter.sigrist@fourteenforty.uk +44 7720 056 981

Australia and New Zealand: Chelsea Dowd: chelsea.dowd@questionmark.com +61 2 8073 0527

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 Half of Active CDOs Say Organizations’ Expectations of the CDO Role Are Misinformed

 Landmark Exasol study defines the changes needed for today’s aspiring Chief Data Officers (CDOs) — and the organizations that recruit them — to prosper. CDO candidates face technical tunnel vision from employers – 73% are from technical backgrounds and only 3% from arts/creative. Two-fifths agree there is currently a lack of support for candidates looking to move into a CDO role

ATLANTA–(BUSINESS WIRE)–#CDO–Despite high demand for strong data leadership, there is still much confusion and uncertainty about the Chief Data Officer (CDO) role. This is according to a new study launched today by the high-performance analytics database, Exasol, which found half (50%) of CDOs believe the value of their role is not yet recognized in the business world, while a similar number (46%) say that organizations’ expectations for the CDO role are too high and are misinformed.

This may explain why many organizations struggle to find the right candidate to fill vacant CDO roles. And even for those that do, it’s often a brief relationship, with CDOs having the lowest tenure of all C-suite roles. Exasol’s study, which aims to help employers and aspiring CDOs increase their chances of carving out a successful position, supports this in finding 1 in 5 (17%) of the CDOs surveyed had only stayed in their previous role for between one and two years.

High demand and headhunting are of course a factor, but Exasol’s findings highlight other common patterns including: a lack of support/resources (23%); the scope of the role not meeting expectations (20%); a lack of fit with company culture (19%); a lack of a clearly defined role (18%); and members of the C-suite being difficult to work with (14 %) as key issues influencing their desire to move on.

Another factor at play here is that many organizations hiring for a CDO role are prioritizing those with technical expertise. Exasol’s study found that three quarters (73%) of CDOs surveyed came from a technical background, whilst just 3% were from an arts/creative background.

“Organizations need help to overcome the roadblocks to success and embrace a CDO who’s role is no longer about simply governing data – but liberating it and improving data literacy across all levels of the organization. In this respect, I believe tunnel vision towards only hiring candidates from technical backgrounds is resulting in a major missed opportunity,” said Peter Jackson, Exasol’s Chief Data and Analytics Officer. “From my own experience, candidates from diverse backgrounds, such as HR, marketing and philosophy, can bring a lot to the CDO position because they are inclined to focus on people, rather than just the technology. Non-technical candidates are often great data storytellers too as they can translate data into business results that engage and influence stakeholders and improve data literacy in the process.”

What’s clear from the report is that change is needed for todays, and future, aspiring CDO’s to prosper. For example, 60% of CDOs surveyed agreed that there is a lack of support for people looking to move into the role, and 63% say that the education system isn’t doing enough to show the appeal of a data career to the next generation. By creating greater alignment on what the CDO role is, raising awareness of the value of often overlooked skills and traits, and making greater strides to tackle the common challenges and blockers to success, there is real opportunity to create positive change.

“At a time when data-driven companies consistently outperform their peers, strong data leadership can make the difference between success and failure. Data holds astonishing amounts of potential value for businesses, but none of that value is accessible until it’s translated into the insights that lead to business outcomes. A greater open dialogue between CDOs and prospective employers is the best way to address the current disconnect and create a real mutual opportunity for positive change that will allow everyone to prosper.”

Methodology

In creating The journey to CDO: how to succeed in the most influential role of the decade report, Exasol commissioned Vitreous World to survey 250 active CDOs from across the UK, the US and Germany. This data was qualified with in-depth interviews. Further qualitative interviews were carried out with both established CDOs and the next cohort of CDOs, thanks to Savannah Group, a global executive search firm specializing in functional C-suite appointments, and the Carruthers and Jackson CDO Summer School, run by Exasol’s Chief Data and Analytics Officer, Peter Jackson, alongside data expert Caroline Carruthers.

About Exasol

Exasol was founded in 2000 with the vision to transform how organizations use data. Today, Exasol’s analytics database – the fastest in the world – is trusted by the world’s most ambitious organizations. With offices in several locations across the US and Europe, Exasol is committed to delivering flexible, scalable and powerful analytics solutions to customers wherever they are, in the cloud or on-premises.

Exasol – accelerating insights from the world’s data.

Learn more at: www.exasol.com and follow us on social media: LinkedIn and Twitter.

Contacts

PR:
Carla Gutierrez, Global Head of Communications at Exasol
Email: Carla.gutierrez@exasol.com

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Lack of IT Talent Is Harming Tech Adoption

Certification bodies should speed and scale up programs to meet new demand

Questionmark PrimaryLogo

NEW YORK–(BUSINESS WIRE)–#IT–A lack of talent is the number one barrier to firms embracing new technologies, according to a survey of IT executives.1 Certification bodies must increase the speed and scale of their programs to equip technology professionals with the skills to meet new challenges, says Questionmark, the online assessment provider.

Some 64% of IT leaders see the shortage of talent as the most significant barrier to the adoption of new and emerging technologies, according to a survey by research company, Gartner. This is a dramatic increase from 2020 when only 4% cited it as a major concern. It poses a more pressing problem than implementation costs (29%) and security risks (7%).2

The vast majority of leaders (75%) fear that the lack of talent risks the adoption of IT automation technologies that enable processes to run with minimal human input. A further 41% fear the talent shortage will slow adoption of digital workplace technologies like intranets and collaboration tools.3 A delay in the adoption of both will delay firms’ ability to maximize their productivity.

Neil McGough, General Manager of Questionmark, said: “The demand for advanced technology skills has never been greater. This means there is a huge market for certification bodies as employers look to upskill and incentivize their teams. To help equip people with the skills they need, providers must deliver their programs quickly and at greater scale. It is vital that they robustly assess candidates’ learning so that employers can trust the certification and the data they use to make decisions.”

Questionmark provides certification bodies with enterprise-grade technology that frictionlessly integrates all aspects of delivering an assessment into one platform. It is:

  • Adaptable and easy to use: it is easy to create content and adapt questions. The platform allows worldwide use and rapidly compiles results. Patterns and trends are easy to spot.
  • Secure online environment: the platform’s proctoring gateway enables the test setter to integrate the right anti-cheating solution, depending on the stakes of the assessment.
  • Frictionless: integration of ecommerce, reporting and digital badging for successful candidates is smooth and easy.

www.questionmark.com/questionmark-certification-hub/

Ends

Notes to editors

About Questionmark

Questionmark unlocks performance through reliable and secure online assessments.

Questionmark provides a secure enterprise-grade assessment platform and professional services to leading organizations around the world, delivered with care and unequalled expertise. Its full-service online assessment tool and professional services help customers to improve their performance and meet their compliance requirements. Questionmark enables organizations to unlock their potential by delivering assessments which are valid, reliable, fair and defensible.

Questionmark offers secure powerful integration with other LMS, LRS and proctoring services making it easy to bring everything together in one place. Questionmark’s cloud-based assessment management platform offers rapid deployment, scalability for high-volume test delivery, 24/7 support, and the peace-of-mind of secure, audited U.S., Australian and European-based data centres.


1 https://www.gartner.com/en/newsroom/press-releases/2021-09-13-gartner-survey-reveals-talent-shortages-as-biggest-barrier-to-emerging-technologies-adoption
2 https://www.gartner.com/en/newsroom/press-releases/2021-09-13-gartner-survey-reveals-talent-shortages-as-biggest-barrier-to-emerging-technologies-adoption
3 https://www.gartner.com/en/newsroom/press-releases/2021-09-13-gartner-survey-reveals-talent-shortages-as-biggest-barrier-to-emerging-technologies-adoption

Contacts

For more information:

US: Kristin Bernor, external relations: Kristin.bernor@questionmark.com +1 203.349.6438

UK: Gareth Streeter: gareth.streeter@fourteenforty.uk +44 7734 251 496

Australia and New Zealand: Chelsea Dowd: chelsea.dowd@questionmark.com +61 2 8073 0527

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Speedy Certifications Essential to Solving Modern Skills Crisis

Online assessment enables certification bodies to deliver programs at speed and scale

Questionmark PrimaryLogo

NEW YORK–(BUSINESS WIRE)–#ITcertification–IT certifiers need to scale up their programs to combat a global skills shortage.1 Continuing to use online tests after the pandemic will help organizations deliver certifications quickly and at scale, says Questionmark, the online assessment provider. This will help plug the skills gap.

Global demand for modern technology skills is rapidly outstripping supply. In the United States (US), tech positions are among the hardest to fill.2 The United Kingdom (UK) has created 100,000 new jobs in the tech industry since the start of the pandemic.3

The most-in-demand skills across the US, UK and Australia include cybersecurity, organizational change management, enterprise architecture and advanced analytics.4

The higher education system is struggling to keep up with this demand for new skills. A US survey of education officials found that 52% are struggling to attract instructors with sufficient experience. Many campuses do not have the capabilities and associated technical support.5

This means that certification programs that focus on upskilling the current workforce are essential to meeting the growing demand for skills.

John Kleeman, Founder of Questionmark, said: “Certification bodies need to pick up the pace to ensure that firms have the modern skills they need. Online assessments enable them to test an unlimited number of candidates.”

Online tests cut down on travel time and make it easier for people to participate. Even with the easing of social distancing requirements, online assessment can prove far more time and cost efficient, effective and environmental than asking candidates to travel to test centers.”

Questionmark Proctoring Online helps certification bodies guard against cheating and content theft. Questionmark provides an online proctor who supervises a test taker using the webcam and audio built into the test taker’s computer. The proctor confirms the test taker’s identity and can pause or terminate the assessment if they see suspicious behavior.

Proctoring Online enables assessments to be taken from home or office, removing the need to travel to a test center, without compromising on security.

www.questionmark.com/questionmark-certification-hub/

Ends

Notes to editors

About Questionmark

Questionmark unlocks performance through reliable and secure online assessments.

Questionmark provides a secure enterprise-grade assessment platform and professional services to leading organizations around the world, delivered with care and unequalled expertise. Its full-service online assessment tool and professional services help customers to improve their performance and meet their compliance requirements. Questionmark enables organizations to unlock their potential by delivering assessments which are valid, reliable, fair and defensible.

Questionmark offers secure powerful integration with other LMS, LRS and proctoring services making it easy to bring everything together in one place. Questionmark’s cloud-based assessment management platform offers rapid deployment, scalability for high-volume test delivery, 24/7 support, and the peace-of-mind of secure, audited U.S., Australian and European-based data centers.


1 https://www.daxx.com/blog/development-trends/software-developer-shortage-us
2 https://www.daxx.com/blog/development-trends/software-developer-shortage-us
3 https://www.gov.uk/government/publications/quantifying-the-uk-data-skills-gap/quantifying-the-uk-data-skills-gap
4 https://www.harveynash.com/hot-skills-salary-report-2021
5 https://edscoop.com/colleges-and-institutions-need-to-pick-up-the-pace-to-meet-ai-skills-demand/

Contacts

US: Kristin Bernor, external relations: Kristin.bernor@questionmark.com +1 203.349.6438

UK: Gareth Streeter: gareth.streeter@fourteenforty.uk +44 7734 251 496

Australia and New Zealand: Chelsea Dowd: chelsea.dowd@questionmark.com +61 2 8073 0527

2-35 Jaco Kleynhans - Technology Support and Education for LGBTQ African NGOs lgbt professional entreprenuer networking online community gay lesbian transgender queer bisexual nonbinary

Technology Support and Education for LGBTQ African NGOs

In this episode of OutBüro Voices featuring LGBTQ professionals, entrepreneurs, and community leaders from around the world, host Dennis Velco chats with Jaco Kleynhans is a South African based technology business owner, NijaCo, and founder of the NGO A Community of Humans that provides technology support and training to other LGBTQ NGOs throughout Africa.

In Jaco’s early career he was in the South African Air Force where he was assigned a special project to learn web development and create websites for various South African Air Force divisions. He fell in love with web and software development. After his Air Form term, he launched his own technology and software development company NinjaCo. Working professionally in the space he realizes that LGBTQ NGOs in Africa lacked the support and skills they need to be successful.

So, with passion and vigor, he created the NGO A Community of Humans to provide technology support and training for other LGBTQ NGOs throughout all of Africa. One of the most frequently requested support is to create reporting dashboard to demonstrate the efficiency and effectiveness of what the LGBTQ NGOs provide to their served communities. This reporting is critical in obtaining and maintaining grants.  The dashboards might include if the NGO is medically focused such as HIV treatment and prevention, things like, how many patients are seen, treated, followed up with, the efficacy of treatment, and so forth. Grant providers want to be certain that the funds they are providing is being used appropriately and making a real difference.

Jaco and his A Community of Humans NGO have created partnerships with global leading software and hardware companies to provide the LGBTQ NGOs with the tools they need to operate and be effective in their communities.  It’s not just enough to provide the tools, the LGBTQ NGO management, and team members also need to know how to use them.  So Jaco, teamed up with those providers to provide training and education.  As if that wasn’t enough, Jaco has paid attention to the technology job market and like many reports and studies show, there is a global deficit of trained and certified technology professionals to fill all the talent needs spanning from small businesses, NGOs, and large corporations.  Jaco has expanded the training and education to include providing it to members of the community in where the LGBTQ NGOs he already supports are located. The technology partners provide the hardware and software. The LGBTQ NGOs provide the classroom space. A Community of Humans provides the tables, chairs, and in-person instructors to lead the students through the content providing guidance and the support the students need. Jaco even reached out to an internet provider to provide the students with internet access so that they can access all the training content online and perform their homework out of the classroom.

Jaco also reached out to the school that he attended nearly 20 years ago and formed a partnership in where current students can internship on the A Community of Humans projects to gain real-world practical experience.  This experience will include but is not limited to, reporting dashboard development, website development, custom web, and smartphone application development, technology security, marketing, communications, strategic planning, and so much more.    Jaco is an entrepreneur and community leader who is reaching not only the LGBTQ community in Africa but cross-connecting beyond for true collaboration, community building, mentoring, skills development, and leadership development for LGBTQ NGO and youth in Africa in general.

Join us OutBüro, the LGBTQ professional and entrepreneur online community network for gay, lesbian, bisexual, transgender, queer, allies, and our employers who support LGBTQ welcoming workplace – https://www.OutBuro.com

Would you like to be featured like this? Contact the host Dennis Velco via our site’s Recommend an Interview Guest form. https://outburo.com/recommend-a-guest/

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Employers Are Basing Vital Management Decisions on Wrong Age-Related Assumptions

Leaders need real information about workers’ abilities to equip teams with modern skills

Questionmark PrimaryLogo

NEW YORK–(BUSINESS WIRE)–#LnD–Employers are making too many assumptions about the age of an employee and their ability to learn modern digital skills. But to avoid costly mistakes business leaders should base those conclusions on real information about the workforce, says Questionmark, the online assessment provider.

There is a widespread and mistaken assumption that Gen X workers, those aged 45–60, are less likely to adapt to new skills than their younger counterparts. A study for employment specialists Generation revealed that 38% of employers fear older workers are reluctant to try new technologies. Some 27% believe Gen X staff are unable to learn new skills.1

These assumptions are often not borne out by the evidence. Some 87% of hiring managers find that workers above the age of 45 prove to be just as effective as younger team members.2 And while younger workers may be more familiar with technology in their daily lives, experts warn that this will not automatically equip them with the digital skills they need in the workplace.3

John Kleeman, Founder of Questionmark, said: “Employers must decide how to equip their workers with the modern skills they need. And they shouldn’t base such an important decision on assumptions. Leaders need real information on employee skills so that they can make informed decisions on development, training and recruitment.”

Measuring the skills of the workforce with online assessments gives employers real information on skills across the workforce. With this information, leaders can challenge assumptions and prejudices. They can make better decisions on managing their teams, the distribution of tasks and career development.

The results will also pinpoint areas of strength and weakness. Employers can then focus training where it is most needed. Testing participants after training will show whether it worked.

www.questionmark.com

Ends

Notes to editors

About Questionmark

Questionmark unlocks performance through reliable and secure online assessments.

Questionmark provides a secure enterprise-grade assessment platform and professional services to leading organizations around the world, delivered with care and unequalled expertise. Its full-service online assessment tool and professional services help customers to improve their performance and meet their compliance requirements. Questionmark enables organizations to unlock their potential by delivering assessments which are valid, reliable, fair and defensible.

Questionmark offers secure powerful integration with other LMS, LRS and proctoring services making it easy to bring everything together in one place. Questionmark’s cloud-based assessment management platform offers rapid deployment, scalability for high-volume test delivery, 24/7 support, and the peace-of-mind of secure, audited U.S., Australian and European-based data centers.


1 https://www.cnbc.com/2021/07/26/gen-x-workers-may-face-the-biggest-unemployment-crisis-generation.html
2 https://www.cnbc.com/2021/07/26/gen-x-workers-may-face-the-biggest-unemployment-crisis-generation.html
3 https://feweek.co.uk/2021/06/12/young-people-arent-digital-natives-in-the-way-employers-need/

Contacts

For more information:

US: Kristin Bernor, external relations: Kristin.bernor@questionmark.com +1 203.349.6438

UK: Gareth Streeter: gareth.streeter@fourteenforty.uk +44 7734 251 496

Australia and New Zealand: Chelsea Dowd: chelsea.dowd@questionmark.com +61 2 8073 0527

A Third of US Workers Lack Digital Skills

But more jobs than ever require them

Questionmark PrimaryLogo

TRUMBULL, Conn.–(BUSINESS WIRE)–#DigitalLiteracy–The global workforce is on the brink of a digital skills crisis. More jobs than ever require an understanding of new technologies but a third of American workers lack digital skills.1 Questionmark, the online assessment provider, is calling on employers to ensure that workers across different teams and functions have the digital literacy they need.

John Kleeman, Founder of Questionmark, said: “Digital and technology skills are required across the workforce. It’s time to break the tech skills silo and the cultural assumption that only technology workers need to understand workplace technology.

“Assessing the skills of workers gives employers a good steer on the extent of the digital skills gap within their own organizations. Where there is a clear gap, they can introduce further training and support.”

Workplace technology is no longer just for the technologists. Some, 98% of European Union (EU) workplaces now require all managers to have at least basic digital skills, according to a study by the European Commission.2 In the United States (US) 82% of middle-skills jobs – those that typically require less than a bachelor’s degree while paying a living wage – are described as digitally intensive.3

However, almost a third of US workers lack digital skills, according to the National Skills Coalition4. Less than 20% of managerial staff believe they are developing their digital skills at work, found the Lloyds Bank Consumer Digital Index.5

Measuring the skills of workers with online assessments gives employers real information about areas of strength and weakness across the organization. The results of the assessment can help employers identify the training need. By testing the skills of candidates before hiring them, leaders can ensure that people with the right skills are joining their teams.

www.questionmark.com

Ends

Notes to editors

About Questionmark

Questionmark unlocks performance through reliable and secure online assessments.

Questionmark provides a secure enterprise-grade assessment platform and professional services to leading organizations around the world, delivered with care and unequalled expertise. Its full-service online assessment tool and professional services help customers to improve their performance and meet their compliance requirements. Questionmark enables organizations to unlock their potential by delivering assessments which are valid, reliable, fair and defensible.

Questionmark offers secure powerful integration with other LMS, LRS and proctoring services making it easy to bring everything together in one place. Questionmark’s cloud-based assessment management platform offers rapid deployment, scalability for high-volume test delivery, 24/7 support, and the peace-of-mind of secure, audited U.S., Australian and European-based data centers.


1 https://www.nationalskillscoalition.org/wp-content/uploads/2020/12/05-20-2020-NSC-New-Landscape-of-Digital-Literacy.pdf
2 https://digital-strategy.ec.europa.eu/en/news/new-report-shows-digital-skills-are-required-all-types-jobs
3 https://www.burning-glass.com/wp-content/uploads/Digital_Edge_report_2017_final.pdf
4 https://www.nationalskillscoalition.org/wp-content/uploads/2020/12/05-20-2020-NSC-New-Landscape-of-Digital-Literacy.pdf
5 https://www.icaew.com/technical/technology/tech-faculty/tech-news/tech-news-articles/digital-skills-at-work

Contacts

For more information:

US: Kristin Bernor, external relations: Kristin.bernor@questionmark.com +1 203.349.6438

UK: James Boyd-Wallis: james.boyd-wallis@fourteenforty.uk +44 7793 021 607

Australia and New Zealand: Chelsea Dowd: chelsea.dowd@questionmark.com +61 2 8073 0527