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UKG Workforce Activity Report: September Shift Work Shrinks, Further Delaying Recovery

LOWELL, Mass. & WESTON, Fla.–(BUSINESS WIRE)–#Economics–UKG (Ultimate Kronos Group):

National Overview:

The number of shifts1 worked by U.S. employees declined for the second consecutive month, decreasing by 0.1% in September, according to the UKG Workforce Activity Report. While another month of shift contraction further delays the employment recovery for millions of people, September marks a significant improvement from August’s 2.4% monthly decline, indicating a stabilization in workplace activity, per the high-frequency data from UKG (Ultimate Kronos Group).

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Commentary:

Dave Gilbertson, vice president, UKG
“By most predictions, September was supposed to bring a return of strong economic and workplace activity, as schools reopened fully and unemployment benefits expired. This simply wasn’t the case. Concerns about personal health, as the Delta variant spread, likely prevented many people from rejoining the workforce. As cases decline, we are feeling optimistic about future growth overall, but are closely watching the impact of supply chain disruptions in manufacturing and lackluster activity in the retail sector. With the ongoing labor shortage still in full force, retailers will need to offer more than just higher pay to entice people to staff stores as the holiday shopping season rapidly approaches.”

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Industry Analysis:

On the eve of the holiday shopping season, retailers are anticipating the most challenging holiday hiring season (see separate annual UKG retail survey) in memory. September shift work trends illustrate retail’s present struggles:

  • Retail, hospitality, and food service: -3.7%
  • Healthcare: -0.1%
  • Manufacturing: 0.8%
  • Services and distribution: 1.1%

Region Snapshot:

For the second consecutive month, the Southeast region saw the most significant shift volume contraction:

  • Southeast2: -0.8%
  • Midwest 3: -0.7%
  • Northeast 4: -0.5%
  • West 5: 1.3%

Business Size:

Ongoing labor shortages and supply chain disruptions continue to impact businesses:

  • Fewer than 100 employees: 0.3%
  • 101-500: -0.6%
  • 501-1,000: 2.6%
  • 1,001-2,500: -2.2%
  • 2,501-5,000: 0.0%
  • More than 5,000: -10.6%

Recovery Scale:

The UKG Workforce Recovery Scale — which compares shift activity with pre-pandemic levels — sits at 85.2 in September, effectively flat compared with August.

Timeliness:

The UKG Workforce Activity Report is a high-frequency index used to anticipate U.S. job creation earlier than traditional economic indicators. With a sample of 3.3 million employees across 35,000 organizations of all sizes and industries, the report analyzes mid-month shift work trends to gauge current and future employment changes.

About UKG

At UKG (Ultimate Kronos Group), our purpose is people. Built from a merger that created one of the largest cloud companies in the world, UKG believes organizations succeed when they focus on their people. As a leading global provider of HCM, payroll, HR service delivery, and workforce management solutions, UKG delivers award-winning Pro, Dimensions, and Ready solutions to help tens of thousands of organizations across geographies and in every industry drive better business outcomes, improve HR effectiveness, streamline the payroll process, and help make work a better, more connected experience for everyone. UKG has 13,000 employees around the globe and is known for an inclusive workplace culture. The company has earned numerous awards for culture, products, and services, including consecutive years on Fortune’s 100 Best Companies to Work For list. To learn more, visit ukg.com.

Footnote 1: “Shifts worked” is a total derived from aggregated employee time and attendance data and reflects the number of times that employees, especially those who are paid hourly or must be physically present at a workplace to perform their jobs, “clock in” and “clock out” via a time clock, mobile app, computer, or other device at the beginning and end of each shift.

Footnote 2: Southeast is defined as Alabama, Arkansas, Georgia, Florida, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, and Tennessee.

Footnote 3: Midwest is defined as Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, Oklahoma, South Dakota, Texas, and Wisconsin.

Footnote 4: Northeast is defined as Connecticut, Delaware, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia, and West Virginia.

Footnote 5: West is defined as Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, and Wyoming.

Copyright 2021 UKG Inc. All rights reserved. For a full list of UKG trademarks, please visit ukg.com/trademarks. All other trademarks, if any, are property of their respective owners. All specifications are subject to change.

Follow UKG on Facebook, Instagram, LinkedIn, Twitter, and YouTube.

Contacts

UKG Contact:
Jessica DeVore

+1 978 244 6381

jessica.devore@ukg.com

For Sales Information:
UKG

+1 800 432 1729

ukg.com

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Nurturing the Future Workforce: UKG Examines Dynamic Between Gen Z and the Manufacturing Sector

Research Released Ahead of MFG Day 2021 Drives at Addressing Critical Talent Gaps, Attracting Next-Gen Workers

LOWELL, Mass., and WESTON, Fla.–(BUSINESS WIRE)–#GenZ–Gen Z1 doesn’t want just a job, but a workplace where they belong, can develop a career path, and feel valued and trusted — and many claim to have found that working in modern manufacturing. New research2 announced today by UKG (Ultimate Kronos Group) and launched in partnership with IndustryWeek finds 92% of Gen Z talent employed within manufacturing are satisfied with their current careers.

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“We know that attracting Gen Z talent is a high or very high priority for 88% of manufacturers, many of which are straining to build a talent pipeline while nurturing their current workforce and navigating their recoveries from the COVID-19 pandemic. It’s important they understand what Gen Z cares most about in order to inform more effective talent strategies moving forward,” said Kylene Zenk, director of the manufacturing practice at UKG.

Attracting Gen Z is More Often a Struggle for HR Leaders than Dealing with COVID-19-Related Issues

Manufacturers are facing intense pressure to attract and retain next-gen workers: Three in four admit finding (75%) and keeping (74%) talent is difficult, and one in three (34%) feel like they lag behind the rest of their peers.

Findings suggest HR’s job is harder than ever, because Gen Z expects a wide range of benefits and opportunities. From good pay (75%), opportunities for advancement (72%), and work-life balance (71%) to having a great boss (71%), schedule flexibility (70%), and competitive benefits (70%) — Gen Z deems these workplace features “extremely” or “very” important to achieving the holistic workplace experience they crave.

Driving Alignment of HR Strategies to the Voice of Gen Z is Essential

Released on the eve of MFG Day 2021 — a yearly celebration organized by The Manufacturing Institute and sponsored annually by UKG — The 2021 Future Manufacturing Workforce Study examines insights from HR leaders and Gen Z employees in manufacturing to create alignment between today’s talent management strategies and what Gen Z wants from the workplace. The research informs five key HR strategies to succeed in recruiting and retaining Gen Z:

  • Create a seamless onboarding experience that rolls into an actionable training and development plan. Clear goals and transparent career pathing drive job satisfaction for two-thirds of Gen Z talent (67%), while three in 10 (28%) say opportunities for advancement are “extremely important” — more so than having time off from work (26%).
  • It’s not all about pay: Prioritize work-life balance by offering competitive time off and flexible work schedules. Work-life balance ranks high on Gen Z talent’s career wish list, while more time off (31%) and flexible scheduling options (22%) are among the top three reasons an otherwise-satisfied Gen Z employee would change jobs.
  • Use HR and workforce data to examine catalysts for Gen Z turnover. The majority of HR leaders (77%) report that 11%-20% of their Gen Z workforce turns over annually, so understanding if turnover is higher in a certain location or under a certain supervisor, for example, enables organizations to effectively reverse unfavorable trends.
  • Engage digital natives with modern, consumer-grade technology. Gen Z has always had access to information when and where they need it in their personal lives, making it imperative for manufacturers to satisfy workplace expectations for technology — yet, only 41% of Gen Z employees in manufacturing today can swap a shift or check their work schedules from a mobile device.
  • Create more opportunities for Gen Z to interact with management, build trust on the job. Seeking advancement, Gen Z employees want recognition and respect (70%) and to receive feedback on their performance (69%) — but only 35% feel they are getting adequate face time with their direct supervisor.

“A one-size-fits-all approach to hiring no longer works,” said Zenk. “It’s imperative that HR is tailoring its messaging and recruitment initiatives depending on who they’re targeting. When recruiting Gen Z, it’s all about meeting this digital generation where they are, whether on social media or in the classroom. Direct engagement with schools and community groups through initiatives like MFG Day creates an incredible opportunity to demonstrate first-hand the appeal of working in modern manufacturing.”

“Educating and engaging the next-generation workforce early and often is one of the most important factors in shifting perceptions of the industry and closing the skills gap,” said Russell Richey, research director at Endeavor Business Media, the parent company of IndustryWeek. “We were very pleased to see from the survey that collaboration with local schools and colleges is the most common strategy employed by HR leaders to attract Gen Z talent: 53% are involved in developing programs and coursework that help teach students real-world technical skills related to manufacturing work. This bodes well for the future of manufacturing.”

Supporting Resources

About UKG

At UKG (Ultimate Kronos Group), our purpose is people. Built from a merger that created one of the largest cloud companies in the world, UKG believes organizations succeed when they focus on their people. As a leading global provider of HCM, payroll, HR service delivery, and workforce management solutions, UKG delivers award-winning Pro, Dimensions, and Ready solutions to help tens of thousands of organizations across geographies and in every industry drive better business outcomes, improve HR effectiveness, streamline the payroll process, and help make work a better, more connected experience for everyone. UKG has 13,000 employees around the globe and is known for an inclusive workplace culture. The company has earned numerous awards for culture, products, and services, including consecutive years on Fortune’s 100 Best Companies to Work For list. To learn more, visit ukg.com.

Footnote 1: Generation Z — a.k.a. “Gen Z” — is defined as individuals born between 1997 and 2003. See Survey Methodology for more details.

Footnote 2: Survey Methodology: This study is based on research led by Endeavor Business Media, the parent company of IndustryWeek, on behalf of UKG between July 22 and August 17, 2021. Two surveys were commissioned by UKG to examine how manufacturing industry HR professionals are managing recruitment and retention of Gen Z-aged workers, and to explore the attitudes and perceptions of Gen Z-aged consumers currently employed full or part time in the manufacturing sector. Responses were collected from 305 HR professionals with VP (38%) or director titles (62%) representing a diverse mix of manufacturing industries and company sizes, as well as 882 frontline (75%) and salaried (25%) employees currently working in the manufacturing sector and born between 1997 and 2003. Survey questionnaires were designed by Endeavor Business Media in collaboration with UKG and methodology conforms to accepted marketing research methods, practices, and procedures.

Copyright 2021 UKG Inc. All rights reserved. For a full list of UKG trademarks, please visit ukg.com/trademarks. All other trademarks, if any, are property of their respective owners. All specifications are subject to change.

Contacts

UKG Contact:
Tonya Eckert

+1 978 947 1688

tonya.eckert@ukg.com

For Sales Information:
UKG

+1 800 432 1729

ukg.com

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UKG Named Top Company for Women Technologists

LOWELL, Mass. & WESTON, Fla.–(BUSINESS WIRE)–UKG (Ultimate Kronos Group), a leading global provider of human capital management (HCM), payroll, HR service delivery, and workforce management solutions, announced today it has been named a 2021 AnitaB.org Top Companies for Women Technologists Leader. The national program recognizes companies building workplaces where women can thrive in technology, and UKG scored in the top-25th percentile of companies with 1,000–10,000 technical employees.

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“It’s an honor for UKG to be recognized among the great tech companies that continue to blaze a path for women to succeed at all levels,” said Cecile Alper-Leroux, group vice president of research and innovation at UKG. “It’s clear that when businesses prioritize diversity, belonging, and compassion, we all succeed. We commend AnitaB.org for helping to empower women in the workplace and salute the top companies at the forefront of this continued movement, but we must also recognize that there is still work left to do. It’s up to us to build upon the current momentum to ensure that all women — not just in tech — across generations, race, and ethnicity have the opportunities, resources, and full support to lead organizations into the future.”

This is the second consecutive year UKG has been featured on the AnitaB.org Top Companies for Women Technologists list, and the third award this month recognizing UKG as a best workplace for women across the world. UKG was named to India’s Best Workplaces for Women list by Great Place to Work and ranked #16 on Fortune’s Best Workplaces for Women U.S. list. These accolades were based on the company’s 2020 Great Place to Work Certification™, before UKG acquired Great Place to Work1 on September 1, 2021.

As part of its inclusive culture, UKG offers several Diversity Networks for employees, which includes FIRE (Female Inclusion, Resilience, and Excellence) Up, an employee resource group with a mission to cultivate an inclusive and supportive community of change through the power of growth, allyship, and networking to advance equity for all women. Ultimately, members of FIRE Up work to create a global workplace where women are empowered, enabled, and equal.

UKG offers a comprehensive benefits program intentionally designed to serve employees at every stage of their careers and lives. This includes fully paid healthcare premiums for employees and their families; a 45% dollar-for-dollar match on 401(k) contributions, with no cap, up to federal limits; fully paid maternity, paternity, and adoptive leave, with financial assistance for those who adopt; a student loan repayment assistance program; a global scholarship program for children of UKG employees; a kids’ sponsorship program with stipends to help cover the cost of children’s extracurricular activities; and free school tutoring services for employees’ children. During the COVID-19 pandemic, UKG also offered free virtual kids’ camps, with a variety of age-tailored activities and craft projects to help parents balance working virtually while home-schooling their children.

“At UKG, we’re actively working every day to develop programs and practices that will best support our people as individuals and help them achieve their professional and personal goals,” said Brian Reaves, chief belonging, diversity, and equity officer at UKG. “We’re proud to have achieved this recognition, though we will never grow complacent as we continue to live our core values and deliver on the UKG promise. Our purpose is people, and we set out to show that in every action.”

More than 50 companies participated in AnitaB.org’s 2021 Top Companies program, representing the experiences of more than 140,000 women technologists. In determining the list, AnitaB.org evaluated each company on two main categories: representation (80% of overall score), which measured several data-based metrics; and beyond representation (20%), which evaluated company programs, policies, benefits, career-development opportunities, and more.

Supporting Resources

About UKG

At UKG (Ultimate Kronos Group), our purpose is people. Built from a merger that created one of the largest cloud companies in the world, UKG believes organizations succeed when they focus on their people. As a leading global provider of HCM, payroll, HR service delivery, and workforce management solutions, UKG delivers award-winning Pro, Dimensions, and Ready solutions to help tens of thousands of organizations across geographies and in every industry drive better business outcomes, improve HR effectiveness, streamline the payroll process, and help make work a better, more connected experience for everyone. UKG has 13,000 employees around the globe and is known for an inclusive workplace culture. The company has earned numerous awards for culture, products, and services, including consecutive years on Fortune’s 100 Best Companies to Work For list. To learn more, visit ukg.com.

Copyright 2021 UKG Inc. All rights reserved. For a full list of UKG trademarks, please visit ukg.com/trademarks. All other trademarks, if any, are property of their respective owners. All specifications are subject to change.

Footnote 1: UKG is no longer eligible to rank on any global Great Place to Work lists based on the company’s 2021 Great Place to Work Certification. All previously publicized Best Workplaces rankings were based on employee Trust Index surveys conducted in 2020.

Contacts

UKG Contact:
Darlene Marcroft

+1 954 331 7444

darlene.marcroft@ukg.com

For Sales Information:
UKG

+1 800 432 1729

ukg.com

UKG Recognized for Best-In-Class Workforce Management

LOWELL, Mass. & WESTON, Fla.–(BUSINESS WIRE)–#AwardsUKG (Ultimate Kronos Group), a leading global provider of HCM, payroll, HR service delivery, and workforce management solutions, has been named a Leader in the Nucleus Research Workforce Management Value Matrix 2021 with “best-in-class workforce management” for organizations with more than 2,500 employees. This honor follows the company’s Leader position in the Nucleus Research HCM Technology Value Matrix 2021, where UKG was recognized for the best functionality in the entire HCM market.

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“UKG has helped synergize our company as it relates to timekeeping, creating best practices for our people, and delivering proper workforce management to our locations across the organization,” said Phil Mette, chief information officer at Eclipse Advantage. “To have a partner that really understands our business, goes to great lengths to help us learn the product better, and ensure the success of our teams is fantastic.”

Nucleus Research specifically cites “best-in-class workforce management” for organizations leveraging UKG Dimensions for its leading timekeeping, scheduling, absence management, vaccination management and attestation, forecasting, data collection, and workforce analytics. It also highlights UKG solutions’ purpose-built industry-specific capabilities for healthcare, manufacturing, retail and hospitality, and other sectors, helping organizations thrive.

In addition, Nucleus credits UKG for continuous innovation that “expands the definition of workforce management.” As one example, the report points to UKG HR Service Delivery, which empowers UKG customers to manage employee case files electronically and collect eSignatures from frontline or dispersed employees to accelerate digital-transformation initiatives.

“We have been a UKG customer for more than 20 years and feel fortunate to have a partner that is so invested in our people and our future,” said Jeri Hamilton, director of HR at Baptist Community Services. “From the first day of our partnership, we have received the full spectrum of support we need from our UKG sales, services, and customer success teams, and we are excited about this next phase of our journey.”

Dimensions is an AI-powered global workforce management suite. Cloud native and mobile first, it delivers embedded analytics and deep, real-time insights to empower team success. Nucleus says Dimensions “provides actionable insights, purpose-built for C-level executives, to concisely uncover progress on KPIs as well as reveal inequitable practices and unethical behaviors impacting engagement, compliance, and labor costs.” The Dimensions open-API platform (API PaaS) hosts the development and delivery of hundreds of integrations and solution extensions that simplify the workplace technology experience.

“UKG will never stop building on our rich history as a leader in workforce management and human capital management as we strive to be one of the world’s most innovative and people-centric companies,” said Chris Todd, president at UKG. “We are committed to leading the way and helping our customers ensure their people thrive, especially those on the frontlines who must be present to do their jobs.”

About UKG

At UKG (Ultimate Kronos Group), our purpose is people. Built from a merger that created one of the largest cloud companies in the world, UKG believes organizations succeed when they focus on their people. As a leading global provider of HCM, payroll, HR service delivery, and workforce management solutions, UKG delivers award-winning Pro, Dimensions, and Ready solutions to help tens of thousands of organizations across geographies and in every industry drive better business outcomes, improve HR effectiveness, streamline the payroll process, and help make work a better, more connected experience for everyone. UKG has 13,000 employees around the globe and is known for an inclusive workplace culture. The company has earned numerous awards for culture, products, and services, including consecutive years on Fortune’s 100 Best Companies to Work For list. To learn more, visit ukg.com.

Copyright 2021 UKG Inc. All rights reserved. For a full list of UKG trademarks, please visit ukg.com/trademarks. All other trademarks, if any, are property of their respective owners. All specifications are subject to change.

Follow UKG on Facebook, Instagram, LinkedIn, Twitter, and YouTube.

Contacts

UKG Contact:
Dan Gouthro

+1 978 947 7310

daniel.gouthro@ukg.com

For Sales Information:
UKG

+1 800 432 1729

ukg.com

A Silenced Workforce: Four in Five Employees Feel Colleagues Aren’t Heard Equally, Says Research from The Workforce Institute at UKG

Embrace feedback, avoid attrition: One in three employees worldwide would rather quit than voice their concerns

LOWELL, Mass. & WESTON, Fla.–(BUSINESS WIRE)–#EmployeeEngagement–As organizations increasingly struggle to retain their current workforce as well as hire fast enough to keep up with consumer demand, global research1 across 11 countries from The Workforce Institute at UKG exposes a troublesome gap between employee voice and employer action that — if left unresolved — can disengage workers, fuel turnover, and hinder business performance.

sqthumb5107500 The Heard and the Heard Nots 1
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Not All Employee Voices Heard

The vast majority (86%) of employees feel people at their organization are not heard fairly or equally — and nearly half (47%) say that underrepresented voices remain undervalued by employers. In particular, essential workers, younger workers, non-caregiving employees, and employees who identify with underserved races and ethnicities feel less heard than their workplace counterparts.

“There is troubling inequity in the feedback loop at organizations across the globe. Despite many employees feeling personally heard by their employer, the majority see significant disparities in which employees are — and not — heard,” said Chris Mullen, Ph.D., SPHR, SHRM-SCP, executive director of The Workforce Institute at UKG. “At a time when organizations are desperately vying to attract and retain top talent, people leaders must first listen and then act upon the voice of the employee in order to sustain long-term business stability and success.”

People Leaders Must Listen to Employees — or Risk Losing Them

Two in three (63%) employees feel their voice has been ignored in some way by their manager or employer, which may have a devastating impact on retention: A third (34%) of employees would rather quit or switch teams than voice their true concerns with management.

“When employees don’t feel heard or feel their needs aren’t met, they are less likely to maximize their talents and experience at their workplace — and more likely to seek those opportunities elsewhere,” said Dan Schawbel, managing partner at Workplace Intelligence, which surveyed 4,000 employees and people leaders worldwide for the report. “Feeling heard drives a sense of purpose and belonging. By implementing employee feedback, people leaders can create an organizational culture of psychological safety and trust that thrives when its people thrive.”

Feedback Isn’t Just Good for Culture — It’s Good for Business

Employees with very high senses of belonging (95%) and engagement (92%) are significantly more likely to feel heard than those with very low belonging (25%) or engagement (30%). This has a remarkable impact on the bottom line: Organizations are much more likely to perform well financially (88%) when their employees feel heard, engaged, and a sense of belonging.

To dive deeper into the data and learn why investing in the voices of employees should be a strategic business imperative, read The Heard and the Heard-Nots executive report.

Supporting Resources

About The Workforce Institute at UKG

The Workforce Institute at UKG provides research and education on critical workplace issues facing organizations worldwide. By bringing together a global consortium of HR and workforce management thought leaders, the think tank is uniquely positioned to empower organizations with practical ideas for optimizing today’s workplace while also providing an important voice for employees, including frontline and hourly workers. Founded in 2007, a hallmark of The Workforce Institute’s research and education — including books, podcasts, surveys, blogs, and its annual list of workplace predictions — is balancing the needs and desires of diverse employee populations with the interests of organizations to manage absenteeism, fight burnout, develop equitable work schedules, and build strong leaders to drive inspired performance. For additional information, visit workforceinstitute.org and join the conversation at @WF_Institute.

About UKG

At UKG (Ultimate Kronos Group), our purpose is people. Built from a merger that created one of the largest cloud companies in the world, UKG believes organizations succeed when they focus on their people. As a leading global provider of HCM, payroll, HR service delivery, and workforce management solutions, UKG delivers award-winning Pro, Dimensions, and Ready solutions to help tens of thousands of organizations across geographies and in every industry drive better business outcomes, improve HR effectiveness, streamline the payroll process, and help make work a better, more connected experience for everyone. UKG has 13,000 employees around the globe and is known for an inclusive workplace culture. The company has earned numerous awards for culture, products, and services, including consecutive years on Fortune’s 100 Best Companies to Work For list. To learn more, visit ukg.com.

Footnote 1: Survey Methodology

Research findings are based on a survey conducted by Savanta, Inc. across the United States, the United Kingdom, Canada, Mexico, India, Australia, New Zealand, France, Germany, the Netherlands, and Switzerland May 7–11, 2021. For this survey, 4,049 full-time and part-time employees were asked general questions around how employees communicate their views to their managers and/or employer in an effort to influence matters, both large and small, that affect them at work. The study targeted full-time and part-time working employees who are 16+ years of age. Respondents were recruited through a number of different mechanisms, via different sources, to join the panels and participate in market research surveys. All panelists have passed a double opt-in process and complete on average 300 profiling data points prior to taking part in surveys. Respondents are invited to take part via email and are provided with a small monetary incentive for doing so. Results of any sample are subject to sampling variation. The magnitude of the variation is measurable and is affected by the number of interviews and the level of the percentages expressing the results. In this particular study, the chances are 95 in 100 that a survey result does not vary +/- by more than 1.5 percentage points from the result that would be obtained if interviews had been conducted with all persons in the universe represented by the sample.

Copyright 2021 UKG Inc. All rights reserved. For a full list of UKG trademarks, please visit ukg.com/trademarks. All other trademarks, if any, are property of their respective owners. All specifications are subject to change.

Contacts

UKG Contact:
Jessica DeVore

+1 978 244 6381

jessica.devore@ukg.com

For Sales Information:
UKG

+1 800 432 1729

ukg.com

Colorvision International Strengthens People Operations, Drives Efficiency with UKG Ready

LOWELL, Mass., & WESTON, Fla.–(BUSINESS WIRE)–UKG (Ultimate Kronos Group), a leading global provider of HCM, payroll, HR service delivery, and workforce management solutions, announced today that Colorvision International, a digital-imaging organization providing souvenir photography for attractions worldwide, is strengthening its people operations and creating meaningful experiences and efficiencies with UKG Ready.

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Colorvision partners with hospitality groups and theme parks such as Universal Orlando Resort, Walt Disney World Resort, and SeaWorld to create photo souvenirs for guests at more than 100 locations globally. With UKG Ready, the organization has reduced the time it spends sorting, filing, and managing paperwork by 95%, allowing the organization to focus more time on cultivating an exceptional guest experience by attracting and retaining top talent.

“We have saved a tremendous amount of time by digitizing and automating our HR processes with UKG Ready,” said John Racine, director of HR at Colorvision. “Before UKG, we had to sift through mountains of paperwork to locate employee information, review and approve time-off requests, and process benefits enrollment information. Now, we can go into Ready and everything is right there.”

Since going live on the unified workforce management and HCM solution in 2018, Colorvision has created an empowering, personalized, and mobile-first experience for employees, who can complete nearly any HR-related task from a mobile device. Employees can view and complete onboarding activity, access W-2s, submit time-off requests, and view their schedules from wherever they are — at home, working remotely from a theme park, or shipping supplies from one of Colorvision’s warehouses. Managers who were previously dependent on paper-based HR processes can also complete important documents such as I-9 employment verification from their mobile device, which helps to expedite hiring.

“By removing manual processes, I’ve been able to free up several hours a week for my HR generalist,” said Racine. “That allows her to spend valuable time on community outreach efforts such as networking with community members as well as organizations that support individuals with autism and related disabilities as we increasingly look to hire for open positions across our various locations.”

Colorvision has streamlined recruiting and onboarding with Ready’s “quick apply” functionality, which leverages shorter application forms and has reduced the time it takes the organization to find qualified candidates. Racine said the tool has led to an increased number of applications and interviews. Additionally, mobile capabilities allow job seekers to quickly and easily apply via a smartphone and receive text and email notifications throughout the recruiting and hiring process.

The Ready mobile app has also led to a more empowering experience for all, especially field managers who no longer have to physically return to the office or mail important employee documents to corporate headquarters.

“The ability to update or upload information directly to UKG Ready in real time from anywhere has been critical for us, especially throughout the COVID-19 pandemic,” said Racine. “Ready has made our lives easier in so many ways, and we have yet to explore all the possibilities.”

“The importance of modernizing the employee experience to align with the sophisticated expectations of today’s in-demand candidates cannot be overstated,” said Chris Todd, president at UKG. “Any organization operating in the hospitality market is dependent on its people to delight customers and facilitate a truly remarkable guest experience, which means its #1 priority must be to engage and empower its people with the proper tools to succeed. With UKG Ready, Colorvision is reimagining the employee experience by creating greater efficiencies as well as attracting and retaining top talent, which is crucial to driving engagement and retention.”

Supporting Resources

About UKG

At UKG (Ultimate Kronos Group), our purpose is people. Built from a merger that created one of the largest cloud companies in the world, UKG believes organizations succeed when they focus on their people. As a leading global provider of HCM, payroll, HR service delivery, and workforce management solutions, UKG delivers award-winning Pro, Dimensions, and Ready solutions to help tens of thousands of organizations across geographies and in every industry drive better business outcomes, improve HR effectiveness, streamline the payroll process, and help make work a better, more connected experience for everyone. UKG has 13,000 employees around the globe and is known for an inclusive workplace culture. The company has earned numerous awards for culture, products, and services, including consecutive years on Fortune’s 100 Best Companies to Work For list. To learn more, visit ukg.com.

© 2021 UKG Inc. All rights reserved. For a full list of UKG trademarks, please visit ukg.com/trademarks. All other trademarks, if any, are property of their respective owners. All specifications are subject to change.

Contacts

UKG Contact:
Alexa Micklovich

Phone: +1 978 947 4135

alexa.micklovich@ukg.com

For Sales Information:

UKG

Phone: +1 800 432 1729

Website: ukg.com

UKG Supports Customer Crisis Management, Recovery, Resiliency with Wellbeing at Work Solutions

LOWELL, Mass. & WESTON, Fla.–(BUSINESS WIRE)–#wellbeingUKG (Ultimate Kronos Group) today announced an enhanced set of global capabilities spanning its entire suite of HCM, payroll, HR service delivery, and workforce management solutions that empower businesses, HR leaders, and managers to operate with a people-first focus throughout any crisis or disruptive event.

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Wellbeing at Work solutions tailored specifically in UKG Pro, UKG Dimensions, UKG Ready, and UKG HR Service Delivery help UKG customers dynamically respond in the face of crisis or any disruptive event to support the financial viability of the business and ensure holistic wellbeing for all employees, with features that:

  • Protect their people and overall organizational health;
  • Build open, transparent lines of communication with employees, managers, and teams;
  • Connect people with colleagues, their work, and their community to make an impact; and
  • Design and adapt programs and processes in an ever-changing world.

“Our world continues to change at an incredible pace, and disruptive events seem to happen more today than ever before. Organizations must continually adapt to both protect their business and support their people,” said Chris Todd, president at UKG. “UKG took the lead with our Contact Tracing and Workforce Continuity initiatives at the onset of the COVID-19 pandemic, and we continue to invest in our solutions so customers can make quicker, better-informed decisions that prioritize the physical and mental wellbeing of their people while ensuring business operations continue during any future crisis or consequential event — from extreme weather, wildfires, and human-made disasters to supply chain disruptions, flu seasons, and times of social unrest.”

Protect People and Overall Organizational Health

From pre-shift health and wellness surveys to contactless time tracking using a mobile app or facial recognition technology, employers can provide safer options and check in on physical and mental wellbeing before employees even start their day. Once at work, scheduling teams in cohorts or pods can provide stability and help contain risk of sickness, while enhanced contact tracing can quickly notify people who are potentially exposed to illness.

During a lasting crisis or disruptive event, customers can leverage the UKG Workforce Continuity Hub to quickly deploy and manage communications and surveys around specific events — including weather disruption, natural disasters, and workplace infections — with real-time visibility into how events are impacting people on a local, regional, and global scale, in a convenient dashboard view. Document Manager provides a secure way to manage relevant health and safety documents, such as vaccination record cards.

“Our employees are spread all across North America, and we are committed to building genuine and trusting relationships with our people,” said Alma Fowler, HR manager at EDP Renewables. “Whether we’re contending with a pandemic or hit by a big winter storm, we’ve identified our UKG solution as a vital tool for supporting our people’s wellbeing and ability to work.”

Build Open, Transparent Lines of Communication with Employees, Managers, and Teams

Employers today are expected to be a source of trust and care, and UKG broadcast tools keep people informed of critical health, community, and company updates via their device of choice. With UKG communication tools, organizations can send targeted notifications as well as personalized messages requiring employee acknowledgement. On-the-go HR assistance also empowers employees to reach out for help anytime, from anywhere.

As an event or crisis evolves over time, UKG customers can curate specific Knowledge Base resource pages that give people immediate access to relevant and timely information — such as company news, return-to-work updates, reboarding checklists, new tools, and updated policies — within the flow of employees’ normal work processes.

Connect People with Colleagues, Their Work, and Their Community to Make an Impact

As employees adapt while being dispersed in the face of crisis, UKG Wellbeing at Work helps strengthen relationships across distance and drive productivity with virtual collaboration integrations, such as with the Slack app and Microsoft Teams. Configurable UKG Employee Voice surveys help organizations understand employee sentiment, while employee pulse check-in surveys ensure people feel connected and heard during workplace change.

“I cannot emphasize enough how UKG helped us transition and be successful in early 2020 when our employees were required to work from home,” said Dawn Tishkoff, human resources generalist at ALE Solutions. “Our UKG solution continues to help us provide a welcomed level of normalcy for our people in a not-so-normal year.”

Employees can also add shifts that best align with their potentially uprooted lives through AI-powered schedule recommendations, while integrations with applications such as Microsoft Outlook streamline communication and approvals for work schedules and time-off requests.

For employees with the means to give to those impacted by crisis, charitable giving tools — including UKG Pro Giving — allow organizations to quickly and easily set up meaningful campaigns that support communities in need and enable employer-match contributions.

Design and Adapt Programs and Processes in an Ever-Changing World

With the ability to track custom KPIs, measure engagement, monitor fatigue, and glean real-time guidance based on a combination of employee feedback, People Analytics, and intelligent forecasting in UKG solutions, employers can build action plans by understanding how a crisis is impacting their people and empower managers to make operational decisions to strengthen workplace engagement and proactively prevent burnout.

Additionally, with proactive compliance features combined with global people insights, analytics, and reporting, UKG customers can stay up to date with ever-changing federal and state labor laws and guidelines while dynamically adjusting to new workforce demands and future-proofing people management processes.

“Physical and emotional safety as well as communication, connection, and belonging have never been more important to employee wellbeing and organizational success,” said Nanne Finis, RN, MS, chief nurse executive at UKG. “Organizations must evaluate how they are meeting their people’s needs and whether their technology and processes are empowering the business to be strategic, supportive, transparent, and responsive in unique times of crisis or change.”

Supporting Resources

About UKG

At UKG (Ultimate Kronos Group), our purpose is people. Built from a merger that created one of the largest cloud companies in the world, UKG believes organizations succeed when they focus on their people. As a leading global provider of HCM, payroll, HR service delivery, and workforce management solutions, UKG delivers award-winning Pro, Dimensions, and Ready solutions to help tens of thousands of organizations across geographies and in every industry drive better business outcomes, improve HR effectiveness, streamline the payroll process, and help make work a better, more connected experience for everyone. UKG has 13,000 employees around the globe and is known for an inclusive workplace culture. The company has earned numerous awards for culture, products, and services, including consecutive years on Fortune’s 100 Best Companies to Work For list. To learn more, visit ukg.com.

Footnote 1: Gartner, Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises, Jason Cerrato, Ranadip Chandra, Jeff Freyermuth, Ron Hanscome, Chris Pang, Helen Poitevin, Sam Grinter, John Kostoulas, Amanda Grainger, 9 November 2020; Footnote 2: Ultimate Software and Kronos merged on April 1, 2020, and became UKG (Ultimate Kronos Group) on October 1, 2020.; Footnote 3: Gartner, Critical Capabilities for Cloud HCM Suites for 1,000+ Employee Enterprises, Jason Cerrato, Ranadip Chandra, Jeff Freyermuth, Ron Hanscome, Chris Pang, Helen Poitevin, Sam Grinter, John Kostoulas, Amanda Grainger, 23 November 2020.

Copyright 2021 UKG Inc. All rights reserved. For a full list of UKG trademarks, please visit ukg.com/trademarks. All other trademarks, if any, are property of their respective owners. All specifications are subject to change.

Contacts

UKG Contact:
Tonya Eckert

+1 978 947 1688

tonya.eckert@ukg.com

For Sales Information:
UKG

+1 800 432 1729

ukg.com